Evelyn Kim
Woolloongabba,QLD
Summary
Driven and meticulous professional with experience at Gentz Bakery, adept in display setup and time management. Excelled in creating visually appealing displays and enhancing customer loyalty through empathetic service. Demonstrated exceptional punctuality and collaboration skills, contributing to a positive and efficient work environment.
Overview
5
5
years of professional experience
Work History
Bakery Assistant
Gentz Bakery
Korea
01.2024 - Current
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Customer Service Representative
Aerok Airline
Korea
04.2022 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Barista
Starbucks
Korea
07.2019 - 02.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
Bachelor‘s Degree In Russian Studies -
Gyeongsang National University
Korea02.2022
Skills
- Punctuality
- Display Setup
- Recipe Following
- Product Packaging
- Time Management
Languages
English
Professional Working
Korean
Native or Bilingual
Russian
Elementary
Timeline
Bakery Assistant
Gentz Bakery
01.2024 - Current
Customer Service Representative
Aerok Airline
04.2022 - 12.2023
Barista
Starbucks
07.2019 - 02.2022
Bachelor‘s Degree In Russian Studies -
Gyeongsang National University