Summary
Overview
Work History
Education
Skills
References
Timeline
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Evelyn Le

Melbourne,Australia

Summary

Dynamic Assistant Production Manager at Janai Diamond and Jewellery with a proven track record in quality assurance and vendor management. Adept at fostering strong relationships and negotiating effectively, I excel in fast-paced environments. My attention to detail and problem-solving skills drive successful project outcomes, ensuring timely delivery and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Assistant Production Manager

Janai Diamond and Jewellery
Melbourne CBD
01.2021 - Current
  • Liaise with relevant departments to ensure finished jewellery is completed as per the customers’ requirements and to specified time frame.
  • Ensure accuracy in quality assurance, quality control, invoicing, quoting, and dispatch processes.
  • Providing valuation for insurance purpose to all completed diamond jewellery.
  • Manage workflows, both domestically and through all overseas vendors to ensure punctual delivery.
  • Provide guidance to the Client Services and Design Team when quoting client orders.
  • Ability to work with multiple priorities at short notice with high volume products.
  • Excellent attention to detail, strong organisational skills and able to keep projects and tasks moving forward.
  • Ability to work well in a fast-paced environment.
  • Excellent communication skills both written and verbal.
  • Knowledge of diamonds and precious gems.

Production Coordinator

Caroline K Morgan Pty Ltd
Fitzroy North
05.2015 - 06.2019
  • Assessing weekly sales reports to determine best sellers and possible repeat and potential in season opportunities to trade the categories.
  • Negotiating costs with factories, dealing with customer regarding delivery, availability, product details, etc.
  • Assisting with the strategic management of vendors maintaining strong partnering relationships.
  • Responsible of claim process for late delivery, quality control and infringements.
  • Receiving and processing purchase orders in accordance with established procedures.
  • Strong demonstrated experience in a fashion production/ merchandise.
  • Strong negotiation and planning skills.
  • Ability to manage time effectively and attention to detail.

Telemarketer

AdPro Media Pty Ltd
Dandenong
01.2014 - 05.2015
  • Work from a script and a list of contacts to promote services by telephone.
  • Create interest in service and secure an agreement to see a sales representative.
  • Process and arrange the information kits and brochures to interested clients.
  • Record changes to contact details on a database and note follow-up action.
  • Maintain statistics of calls made and successes achieved.
  • Excellent communication skills.
  • Advanced negotiation skills.
  • Strong problem solving and analytical activities.

Sales Assistant

Direct Shoe Warehouse
Oakleigh
09.2011 - 12.2013
  • Advise customers on selection, price, use and care of shoes available from the store, with the aim of encouraging them to buy and to return to buy in the future.
  • Operate cash registers and accept payment.
  • Working to meet KPI weekly.
  • Price, stack and display items for sale and keep the store tidy and attractive.
  • Strong customer service and relationship skills.
  • Willing to work as part of a team.
  • Ability to work under pressure.
  • Positive attitude and approach.

Retail Assistant/Cashier

FoodWorks Alma Village
Caulfield North
08.2008 - 03.2013
  • Advise customers on the location, selection and delivery of goods.
  • Ensure that shelves and product displays remain stocked.
  • Be aware of health, safety and welfare issues and practices.
  • Operate cash registers and accept payment.
  • Training new staffs to work and follow in-store procedure and guidelines.
  • Good problem-solving skills.
  • Willing to work as part of a team.

Merchandise Assistant –Work Placement

Kolourways Fashion Marketing
Richmond
08.2008 - 10.2009
  • General administration.
  • Coordinating stock transfers and matching orders.
  • Liaising with retailers and warehouse/distribution staff.
  • Reporting on weekly purchase order, delivery and shipping to Management.
  • Capability of working independently as well as part of a greater team.
  • Ability to handle pressure & readiness to work hard.
  • Efficiently and accurately processing all stock movement paperwork.

Education

Bachelor of Applied Science - Textiles & Fashion Merchandising

RMIT University
Melbourne, Australia
03-2010

Diploma of Clothing, Textiles and Footwear -

RMIT University
Melbourne, Australia
02-2008

Skills

  • Verbal and written communication
  • Computer proficiency
  • Self-motivation
  • Team collaboration
  • Problem-solving
  • Adaptability
  • Responsibility
  • Professionalism
  • Interpersonal skills

References

Available upon request

Timeline

Assistant Production Manager

Janai Diamond and Jewellery
01.2021 - Current

Production Coordinator

Caroline K Morgan Pty Ltd
05.2015 - 06.2019

Telemarketer

AdPro Media Pty Ltd
01.2014 - 05.2015

Sales Assistant

Direct Shoe Warehouse
09.2011 - 12.2013

Retail Assistant/Cashier

FoodWorks Alma Village
08.2008 - 03.2013

Merchandise Assistant –Work Placement

Kolourways Fashion Marketing
08.2008 - 10.2009

Bachelor of Applied Science - Textiles & Fashion Merchandising

RMIT University

Diploma of Clothing, Textiles and Footwear -

RMIT University

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