Compassionate and dedicated nursing assistant with experience at Elite Aged Care Facility, skilled in facilitating optimal patient outcomes and providing dementia support. Proven ability to uphold privacy standards while delivering holistic care. Recognized for building rapport with patients and families, ensuring emotional support during challenging times. Personable and compassionate with natural ability to connect with patients and provide high-quality care. Knowledge of basic medical terminology and patient care techniques, combined with proficiency in vital signs monitoring and personal hygiene assistance. I am dedicated to enhancing patient comfort and well-being through attentive and empathetic support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant In Nursing
Elite Aged Care Facility In Home Services
03.2025 - Current
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked client Medications and helped administer when needed.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Allowing a positive attitude when providing care for those in their home.
Built rapport with patients and families, providing emotional support during difficult times.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Helped clean and prepare patient consultation rooms to maintain hygiene standards while in their own homes.
Educated family members on caregiving techniques to better support their loved one at home.
Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
Facilitated personal hygiene management, feeding and ambulation.
Transported patients between appointments or testing locations and assisted in shopping.
Supported needs of 40+ clients under long-term in home care.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Receptionist
Game Over Gold Coast
11.2021 - 02.2025
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct information provided on website.
Resolved customer problems and complaints.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Corresponded with customers through email, telephone, or in person.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously throughout shifts.
Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Enhanced visitor experience by providing detailed information and assistance as needed.
Routed incoming mail and messages to relevant personnel without delay.
Education
Diploma of Nursing - Nursing Practice
TAFE Queensland
QLD
10-2025
High School Diploma -
Helensvale State High School
Helensvale, QLD
11-2022
Certificate III in Dance - Dance
Helensvale State High School
Helensvale, QLD
11-2022
Diploma of Buisness - Business
Prestige Training Service
Southport, QLD
09-2021
Skills
Facilitating optimal patient outcomes
Trustworthy group member
Understanding nature
Dementia support experience
Basic emergency life support
Compassionate care approach
Vital signs evaluation and documentation
Documenting vital sign measurements
Electronic record keeping
Holistic patient management
Supportive presence
Ethical decision-making in healthcare
Upholding privacy standards
Accomplishments
Documented and resolved multiple complaints which led to overall consumer satisfactory.
Achieved patient care through effectively helping with medications and rounds while on placement providing deeper understanding on nursing cares.
Used IeMR to document patient progress notes, medications and references .
Certification
Assistant in Nursing (AIN), TAFE QLD- March 2024 finish
Certificate 3 in Dance, Helensvale State High school