Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Evet Gerges Haddad

Roxburgh Park

Summary

Results-driven professional with extensive experience in customer service, team collaboration, and operational efficiency across the hospitality and beauty industries. Proven ability to manage multiple responsibilities, maintain high standards, and deliver exceptional client experiences. Skilled in inventory management, scheduling, and process coordination, with a strong foundation in time management and attention to detail. As a dedicated makeup artist and experienced barista, now eager to leverage transferable skills into an administrative role, bringing excellent organizational abilities, effective communication, and a commitment to excellence in any environment.

Overview

10
10
years of professional experience

Work History

Barista

Biggie Smalls Café Airport
11.2023 - Current
  • Experienced barista with front-of-house expertise, providing high-quality service in fast-paced environments
  • Strong customer service skills, ensuring a welcoming and positive experience for all patrons
  • Recognized with multiple Employee of the Month awards for outstanding performance and dedication
  • Consistently praised in Google reviews for exceptional service, efficiency, and friendliness
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized beverages, which improved sales.

Makeup Artist

Makeup by Evet / From Home Business (Weekends)
01.2015 - Current
  • Expert in makeup application tailored to diverse client needs and preferences
  • Strong ability to understand and fulfill client expectations, ensuring high satisfaction
  • Excellent time management skills with a proven track record of meeting tight deadlines
  • Successfully grew client base through quality service and effective marketing strategies
  • Increased social media following through engaging content and consistent online presence

Manager

Cold Rock Manager / Craigieburn Central
07.2020 - 07.2022
  • Efficiently created and managed staff rosters to ensure optimal coverage and smooth operations
  • Managed inventory and placed orders to maintain stock levels and meet business demands
  • Delivered exceptional customer service, fostering a welcoming and enjoyable environment
  • Strengthened team leadership and interpersonal skills through effective communication, training, and support
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Certificate IV in Beauty Therapy - Beauty Therapy

Melbourne Institute of Nails & Beauty
05-2013

Year 12 VCE -

Broadmeadows Secondary College
01.2009

Certificate IV in Beauty Therapist -

01.2012

Skills

  • Ability to prioritise multiple tasks
  • Team player
  • Collaboration
  • Enthusiasm for learning
  • Reliability
  • Accountability
  • Organisational skills
  • Attention to detail
  • Mature communication skills
  • Professional communication skills
  • Ability to work under pressure
  • Time management
  • Client relationship building
  • Creative makeup application
  • Staff management
  • Problem-solving
  • Documentation and reporting
  • Wedding makeup specialization
  • Client consultations
  • Exceptional customer service
  • Cross-functional teamwork
  • Customer relationship management (CRM)
  • Detail-orientated
  • Office administration knowledge

Hobbies and Interests

  • Books
  • Makeup
  • Nails

Timeline

Barista

Biggie Smalls Café Airport
11.2023 - Current

Manager

Cold Rock Manager / Craigieburn Central
07.2020 - 07.2022

Makeup Artist

Makeup by Evet / From Home Business (Weekends)
01.2015 - Current

Certificate IV in Beauty Therapist -

Certificate IV in Beauty Therapy - Beauty Therapy

Melbourne Institute of Nails & Beauty

Year 12 VCE -

Broadmeadows Secondary College

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Evet Gerges Haddad