Evie Pollock

McDonald's Restaurant

12.2021 - Current

Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Trained new team members on procedures, customer service, and sales techniques.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Stocked shelves to organize aisles in assigned department.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Accurately operated cash register to process customer payments.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Brewed coffee and tea and changed out drink station syrups.