Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Evie Smithers

Perth,WA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals. I am a reliable and upbeat sales assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Assistant

Zamels
09.2023 - Current
  • Collaborated with team members to create visually appealing jewellery displays, attracting more customers into the store.
  • Maintained detailed records of customer preferences and purchase histories, allowing for targeted outreach during sales promotions or new product launches.
  • Contributed to a positive work environment by supporting colleagues during busy periods or when additional assistance was needed.
  • Assisted customers in selecting appropriate pieces for special occasions or gift-giving, resulting in increased satisfaction and repeat business.
  • Demonstrated expertise in various types of precious stones and metals used in fine jewellery production, instilling confidence in customers during their purchase decisions.

Cashier

Coles Supermarket
11.2022 - 09.2023
  • Provided backup support for other departments such as nightfill and online when needed, showcasing versatility within the retail environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Helped customers complete purchases, locate items, and join reward programs.

Crew Member

McDonald's
08.2021 - 11.2022
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Worked front counter, drive-thru and other areas.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.

Education

No Degree - OnTrack Bridging Course

Murdoch University
Perth, WA
06.2023

High School Diploma -

Willetton Senior High School
Willetton, WA
12.2022

Skills

  • Visual Merchandising
  • Building Customer Loyalty
  • Point of sale operation
  • Excellent Written and Verbal Communication
  • Team Supervision
  • Sales floor organization
  • Decision-Making
  • Team Leadership
  • Payment Processing
  • Complex Problem-Solving

Certification

Certificate II in Business

Certificate II in Community Services

First Aid Certificate


References


Bella Waipouri (Zamels assistant manager) - 0413 927 084


Ali Campbell (Zamels store manager) - 0447 324 294


Bec O'Brien (Coles service supervisor) - 0457 852 094



Timeline

Sales Assistant

Zamels
09.2023 - Current

Cashier

Coles Supermarket
11.2022 - 09.2023

Crew Member

McDonald's
08.2021 - 11.2022

No Degree - OnTrack Bridging Course

Murdoch University

High School Diploma -

Willetton Senior High School

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Evie Smithers