Evie Wood
Sydney,NSW
Summary
Experienced in sales with a solid record of consistently achieving customer retention goals through relationship building and advanced industry knowledge. Looking to make my entry into Real Estate.
Overview
2
2
years of professional experience
Work History
Executive Program Manager
Focus Network
Manly, NSW
09.2023 - Current
- Built lasting and lucrative partnerships with new and existing members through continuous engagement and monitoring service quality.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Charter Manager
IMPULSIVE Superyacht (previously Infinity Pacific)
Manly, NSW
03.2022 - 10.2023
- Selected catering services for different types of events, balancing cost, menu and term options against client demands.
- Oversaw all aspects of event production from conception through completion.
- Created detailed timelines for the execution of each event.
- Responsible for sales & marketing
- Quoting, billing & invoicing
- Overseeing social media
- Maintaining relationships with stakeholders
Education
Bachelor of Arts - Environmental Media Studies
University of Brighton
United Kingdom06-2018
Some College (No Degree) - Certificate IV in Real Estate Practice
TAFE NSW
Sydney NSWSkills
- Relationship Management
- Client Support
- Client Relations
- Sales Strategies
- Building Rapport
- Call Handling
- Cold Calling
Affiliations
- Outdoor activities
- Surfing
- Socialising
Accomplishments
- Bronze Duke of Edinburgh
- STCW- Superyacht training
References
References available upon request.
Timeline
Executive Program Manager
Focus Network
09.2023 - Current
Charter Manager
IMPULSIVE Superyacht (previously Infinity Pacific)
03.2022 - 10.2023
Bachelor of Arts - Environmental Media Studies
University of Brighton
Some College (No Degree) - Certificate IV in Real Estate Practice
TAFE NSW
Similar Profiles
VASHNAVI CHANDARANVASHNAVI CHANDARAN
Customer Service Executive at Focus Network AgenciesCustomer Service Executive at Focus Network Agencies
Goh Li Min JamieGoh Li Min Jamie
Marketing/E-Commerce Executive at Focus Network AgenciesMarketing/E-Commerce Executive at Focus Network Agencies
Bryan CafaroBryan Cafaro
Senior Network Administrator at Focus Network ServicesSenior Network Administrator at Focus Network Services
Josh S. GlendinningJosh S. Glendinning
Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)
Bao Long (Andy) LieuBao Long (Andy) Lieu
HR Administrator at Crawford and Company (Australia)HR Administrator at Crawford and Company (Australia)