Evie Wood
Sydney,NSW
Summary
Experienced in sales with a solid record of consistently achieving customer retention goals through relationship building and advanced industry knowledge. Looking to make my entry into Real Estate.
Overview
2
2
years of professional experience
Work History
Executive Program Manager
Focus Network
Manly, NSW
09.2023 - Current
- Built lasting and lucrative partnerships with new and existing members through continuous engagement and monitoring service quality.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Charter Manager
IMPULSIVE Superyacht (previously Infinity Pacific)
Manly, NSW
03.2022 - 10.2023
- Selected catering services for different types of events, balancing cost, menu and term options against client demands.
- Oversaw all aspects of event production from conception through completion.
- Created detailed timelines for the execution of each event.
- Responsible for sales & marketing
- Quoting, billing & invoicing
- Overseeing social media
- Maintaining relationships with stakeholders
Education
Bachelor of Arts - Environmental Media Studies
University of Brighton
United Kingdom06-2018
Some College (No Degree) - Certificate IV in Real Estate Practice
TAFE NSW
Sydney NSWSkills
- Relationship Management
- Client Support
- Client Relations
- Sales Strategies
- Building Rapport
- Call Handling
- Cold Calling
Affiliations
- Outdoor activities
- Surfing
- Socialising
Accomplishments
- Bronze Duke of Edinburgh
- STCW- Superyacht training
References
References available upon request.
Timeline
Executive Program Manager
Focus Network
09.2023 - Current
Charter Manager
IMPULSIVE Superyacht (previously Infinity Pacific)
03.2022 - 10.2023
Bachelor of Arts - Environmental Media Studies
University of Brighton
Some College (No Degree) - Certificate IV in Real Estate Practice
TAFE NSW
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