Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Evile Evile

Brisbane,QLD

Summary

Driven to excel in customer engagement and operational efficiency, I leveraged my problem-solving and team collaboration skills at Queensland Health and Jetstar Airways to enhance service delivery and resolve conflicts, achieving premier customer satisfaction and significantly improving baggage handling processes.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Ambassador/Hospital Security Officer

Queensland Health
04.2020 - Current
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Resolved conflicts between staff members and community members in diplomatic manner.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.

Baggage Handler

Jetstar Airways
05.2010 - 08.2020
  • Supervised teams around aircraft carriers and maintaining safety regulations.
  • Dispatching of Aircrafts
  • Towing Aircrafts
  • Improved baggage handling efficiency by streamlining loading and unloading processes.
  • Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
  • Collaborated with team members to ensure efficient transfer of luggage between flights.


Education

No Degree -

De La Salle College Mangere
Auckland

Skills

  • Customer Engagement
  • Able to work alone or in a Team Environment
  • Problem-Solving
  • Customer Service
  • Able to make decisions under pressure
  • Excellent De-escalation skills
  • Decision-Making
  • Time Management
  • Heavy Lifting Proficiency
  • Safety awareness
  • Decision-Making
  • Security Procedures
  • Load Planning

Additional Information

Referees available on request.

Timeline

Ambassador/Hospital Security Officer

Queensland Health
04.2020 - Current

Baggage Handler

Jetstar Airways
05.2010 - 08.2020

No Degree -

De La Salle College Mangere

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