Evonne Jackson
Dubbo,Nsw
Summary
Driven and detail-oriented professional with experience at Western Plains Zoo Dubbo, excelling in customer service and strong multitasking. Demonstrated ability to resolve customer complaints efficiently, ensuring satisfaction, and maintain high standards of cleanliness. Skilled in administrative tasks with a focus on secure data management and effective communication, contributing to operational excellence.
Overview
4
4
years of professional experience
Work History
Bar Waiter
Western Plains Zoo Dubbo
01.2005 - 12.2006
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
Wait Staff Member
Western Plains Zoo Dubbo
01.2004 - 12.2005
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Administrative Assistant
Aboriginal Employment Strategy
01.2003 - 10.2004
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Business Admin. - Management Accounting
Charles Sturt University
Dubbo, NSWHigh School Diploma -
Dubbo College Delroy Campus
Dubbo West, NSW12.2001
Skills
- Customer Service
- Strong multitasking
- Cleaning and sanitization
- Order Taking
Timeline
Bar Waiter
Western Plains Zoo Dubbo
01.2005 - 12.2006
Wait Staff Member
Western Plains Zoo Dubbo
01.2004 - 12.2005
Administrative Assistant
Aboriginal Employment Strategy
01.2003 - 10.2004
Bachelor of Business Admin. - Management Accounting
Charles Sturt University
High School Diploma -
Dubbo College Delroy Campus
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