Ewelina Hala

Hair Salon Owner

Hair We Are

Blackburn, VIC

08.2015 - Current

As a sole owner - operator, managed daily operations of the salon, including scheduling appointments, maintaining records, and ordering supplies.
Built a rapport with clients to ensure meeting their needs and expectations.
Performed hairstyling services such as coloring, cutting, shampooing, conditioning and styling hair.
Ensured compliance with state licensing regulations regarding health codes and sanitation practices.
Developed unique hair styling techniques for customers to create a personalized look.
Organized inventory system for tracking product sales and restocking shelves accordingly.
Researched new trends in hair care products and styles to stay current with industry developments.
Provided customer service and addressed customer complaints in a timely manner.
Created marketing campaigns to increase clientele base through social media platforms and other outlets.
Maintained cleanliness of work station and ensured sanitary conditions were met at all times.
Implemented quality assurance measures to ensure high levels of customer satisfaction.
Recruited new employees based on skill level, qualifications and customer service skills.
Maintained professional relationships with vendors such as suppliers or contractors for business-related needs.
Participated in community events related to beauty industry to build brand awareness among potential customers.
Generated promotional materials such as flyers, brochures, coupons or discounts to attract new clients.
Pre-booked future appointments to increase repeat business.
Sanitized workstations and salon equipment to reduce risk of infection.
Pursued continuing education and training to stay up to date with new trends and techniques.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Designed and recommended home hair care regimens and treatments to meet individual customer needs.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Monitored inventory of supplies, managed budget and requisitioned supplies, equipment, and services.