Summary
Overview
Work History
Skills
References
Timeline
Generic

Emma Woodman

Manly,QLD

Summary

Highly ambitious, self motivated and confident individual, I have many different skills in an office environment with more then 2+ years administrative experience, I have learnt many things along the way and would like to develop skills further within a professional company, I believe I have a lot to give with the right team, training and support around me.

Overview

4
4
years of professional experience

Work History

Personal Assistant

Plummers Industries
06.2023 - 11.2023
  • Relocated to Perth from Brisbane
  • Enhanced executive's productivity by organising meetings, functions and overseeing correspondence by post, email and conference calls.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Process on average 15 expense reports monthly in line with company policies and finance deadlines.
  • Debtor payments and account reconciliation of multiple business accounts.
  • Organise transport for pickups and delivery of ordered items
  • Answer phone calls from suppliers, contractors, clients & management as required.
  • Use computing software to log jobs, process invoices and track items on order.
  • Documented and distributed meeting notes & team memos to identify and improve workflows.
  • Managed travel arrangements including flights, accommodation, and itineraries for smooth business trips.
  • Organising of staff time-cards, pre approve sick leave, annual leave and long service forms prior to payroll submission.
  • Provide assistance in the collation of Visa applications for incoming overseas staff - (Visa's 400,408 & 482)

Administrative Assistant

Plummers Industries
08.2022 - 06.2023
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships with all stakeholders.
  • Organised and managed sensitive data input into multiple excel spreadsheets.
  • Filing of invoices and relevant testing reports.
  • Designed and printed wire test markers for switchboards.
  • Order and maintain office supplies for entire factory and office spaces, sending of purchase orders.
  • Provide support to other administrative team members within our team.
  • Maintain a clean and welcoming environment for staff, clients and executives.

Junior Administration Assistant

Dunstan Solicitors
09.2021 - 07.2022
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Make bookings and set up boardroom for meetings when needed.
  • Purchase stationary as needed
  • Create and fill in details on Notary certificates for solicitors to sign off..
  • Attend supreme court & other city offices for solicitors to deliver letters or collect paperwork.
  • Banking of cheques in correct accounts.
  • Photocopying, Scanning, Filing and Using Microsoft Office for other admin tasks as requested.
  • Process mail in/out and reply to emails as needed.
  • Keep front counter clean and tidy at all times.

Cafe Assistant

Stones Throw Cafe
03.2020 - 09.2021
  • Enhanced customer satisfaction by providing timely and accurate order processing.
  • Work with team members to streamline food & beverage preparation, reducing wait times for customers.
  • Full table service, including cleaning at end of service.
  • Increased repeat business by fostering strong relationships with customers through exceptional service - Several regulars knew my name and I knew their orders.
  • Handling of cash & EFT payments, balancing of till at close of shift.
  • Restocking of fridges,sundries and condiments.
  • Cleaning of kitchen, dining room and equipment after close.
  • Boosted cafe atmosphere by assisting in new fit out and paint job with manager.

Skills

  • Willing to learn & obtain new skills within the workplace
  • Ability to work within a team manner or independently
  • Participant and promoter of safe working practices
  • Friendly, reliable and punctual
  • 2 years of administrative experience
  • Strong ability to engage with clients, management, stakeholders & colleagues
  • Working knowledge of Microsoft office (Word, Excel, Outlook,Power-point)
  • Travel Coordination - Flights and Accommodation

References

PLUMMERS INDUSTRIES

Dave Livingstone

Ph: 0431 420 377


CHARACTER REFERENCE

Lori Wilson

Ph: 0418 759 574

Timeline

Personal Assistant

Plummers Industries
06.2023 - 11.2023

Administrative Assistant

Plummers Industries
08.2022 - 06.2023

Junior Administration Assistant

Dunstan Solicitors
09.2021 - 07.2022

Cafe Assistant

Stones Throw Cafe
03.2020 - 09.2021

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Emma Woodman