EXTHER WELU JEBAMANI
Toongabbie,NSW
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Process worker position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Cashier & Guest attendant
MOTIONGATE™ Dubai
08.2022 - 08.2024
- RF Scaning
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Handled cash, credit, and electronic payments while ensuring compliance with store policies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
Tour Coordinator
Sky Line Travels
01.2016 - 07.2022
- Greeted guests warmly and explained what to expect on travel tours.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Sustained friendly, courteous communications with visitors throughout each tour.
- Guided groups of up to 30 people on scheduled tours.
- Updated and maintained customer databases to increase customer retention.
- Built personal relationships with guests to promote positive experiences.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Handled emergency situations during tours effectively, ensuring the safety and well-being of all participants.
- Coordinated transportation logistics for groups traveling via various modes such as air, rail, bus or private vehicle hire.
- Trained new team members on company procedures and best practices for successful tour coordination.
- Maintained accurate records of bookings and client preferences.
- Organized transportation arrangements for groups and individuals.
- Handled customer inquiries and provided timely information about services.
Education
No Degree -
International Airline Ticketing Academy
Sri Lanka10-2018
High School Diploma -
British College of Applied Studies
Sri Lanka05-2013
High School Diploma -
I.A.C.S Computer Center
Sri Lanka02-2012
Skills
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Issue resolution
- Daily reporting
- Event coordination experience
- Travel industry trends
- Tour planning expertise
- Itineraries
- Administrative tasks
- Travel insurance
Languages
English
Professional Working
Tamil
Native or Bilingual
Sinhala
Native or Bilingual
Timeline
Cashier & Guest attendant
MOTIONGATE™ Dubai
08.2022 - 08.2024
Tour Coordinator
Sky Line Travels
01.2016 - 07.2022
No Degree -
International Airline Ticketing Academy
High School Diploma -
British College of Applied Studies
High School Diploma -
I.A.C.S Computer Center