Summary
Overview
Work History
Skills
Languages
Timeline
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Eyad Mahfoud

Roselands,NSW

Summary

Adept at driving operational excellence, I elevated hotel occupancy rates and client retention at Hotel Snope and Safir Hotel. Leveraging skills in account and kitchen management, I excel in menu planning and fostering team productivity, significantly enhancing guest satisfaction and profitability through strategic cost control and innovative service solutions. High-performing Chef offering [Number] years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.

Overview

28
28
years of professional experience

Work History

Head Chef

Nanoosh
01.2022 - 07.2023
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Placed orders to restock items before supplies ran out.
  • Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Created recipes and prepared advanced dishes.
  • Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
  • Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
  • Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.

Assistant Accounts Manager

Armani Restaurant
04.2017 - 12.2022
  • Generated financial and operational reports to assist management with business strategy.
  • Managed payroll operations for team of employees.
  • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
  • Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
  • Trained junior account managers in best practices and industry standards, fostering a high-performing team culture.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Proactively communicated updates and changes in company policies to clients, ensuring their understanding and compliance.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Managed relationships with external auditors during the annual audit process, ensuring a timely completion of the review without significant findings or adjustments.

Hotel General Manager

Hotel Snope
03.2007 - 01.2015
  • Increased hotel occupancy rates through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
  • Developed comprehensive budget plans, closely monitoring expenses and optimizing cost-saving opportunities.
  • Managed daily operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
  • Ensured compliance with industry regulations as well as health and safety guidelines within all aspects of hotel operations.
  • Improved overall guest satisfaction by implementing well-coordinated staff training programs and exceptional customer service initiatives.
  • Maximized revenue generation through strategic room pricing, inventory management, and upselling techniques at the front desk.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Fostered a positive work environment by promoting teamwork, open communication, and continuous employee development opportunities.

General Manager's Assistant

Mustasharak Hospital
05.2009 - 02.2011
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Account Manager

Safir Hotel
01.1996 - 01.2006
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Cost control and income audit

Skills

  • Account Management
  • Kitchen Management
  • Menu Planning
  • Kitchen Operations
  • Ingredient Selection
  • Cost Control
  • Food Preparing, Plating, and Presentation
  • Food Stock and Supply Management

Languages

Arabic
Native or Bilingual
English
Limited Working

Timeline

Head Chef

Nanoosh
01.2022 - 07.2023

Assistant Accounts Manager

Armani Restaurant
04.2017 - 12.2022

General Manager's Assistant

Mustasharak Hospital
05.2009 - 02.2011

Hotel General Manager

Hotel Snope
03.2007 - 01.2015

Account Manager

Safir Hotel
01.1996 - 01.2006

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Eyad Mahfoud