Eyayu Kasseye Bayu
Melbourne,VIC
Overview
9
9
years of professional experience
Work History
Student Volunteer
University of Melbourne
Carlton, VIC
04.2025 - 05.2025
- Participated in fundraising efforts to support college organizations or clubs.
- Supervised groups of student volunteers during special projects or activities.
- Followed school schedules and policies to promote safety and learning.
- Maintained functioning office equipment by troubleshooting issues and completing basic repairs.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
Urban Waste Management
Addis Ababa City Administration
Addis Ababa, Addis Ababa, Ethiopia
04.2022 - 09.2023
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed household errands and other essential duties.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Teacher’s Assistant
University of Gondar College of Social Sciences and Humanities
Gondar City, Amhara Regional State
03.2020 - 03.2022
- Instructed and monitored students in use and care of equipment and materials.
- Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
- Created and maintained a safe and engaging learning environment for all students.
- Organized student performance and enrichment activities to facilitate learning.
Junior Hotel Manager
Jakaranda
Ethiopia, Addis Ababa
02.2019 - 03.2020
- Assisted guests at check-in, providing information on various services within hotel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Offered guests beverages and refreshments upon check-in.
- Issued room keys and escort instructions to bellhops.
- Gave clear directions to local museums, restaurants and places of interest to patrons.
- Built and maintained productive relationships with employees.
- Scheduled space or equipment for special programs, meetings and conferences.
- Input and confirmed reservations for guests.
School Social Worker and Cleaner
Shebel Berenta Higher and Preparatory school
Amhara Region, Ethiopia
01.2016 - 06.2018
- Counseled parents about their children's behavior problems and provided referrals when necessary.
- Organized seminars on topics such as bullying prevention, substance abuse awareness, anger management.
- Partnered with local agencies to facilitate access to community resources.
- Provided resources to families in need of assistance such as food banks or housing programs.
- Facilitated conflict resolution between peers when needed.
- Collaborated with teachers, administrators, parents, and other professionals to develop and implement appropriate interventions for students facing social or academic difficulties.
- Conducted individual and group counseling sessions with students to discuss social, emotional, and behavioral issues.
- Utilized established assessment techniques to evaluate and diagnose social interaction and learning problems.
Education
BBA - International Development ( Gender And Development
Haramaya University
Ethiopia08-2015
Skills
- Mail handling
- Operations support
- Office organization
- Social interaction
- Event participation
- Team collaboration
- Marketing and promotion
- Administrative support
- Community service
- First aid and CPR
- Problem solving
- Interpersonal communication
- Relationship building skills
- Office equipment maintenance
- Fundraising techniques
- Customer relationship management
- Team supervision
- Community resource networking
Timeline
Student Volunteer
University of Melbourne
04.2025 - 05.2025
Urban Waste Management
Addis Ababa City Administration
04.2022 - 09.2023
Teacher’s Assistant
University of Gondar College of Social Sciences and Humanities
03.2020 - 03.2022
Junior Hotel Manager
Jakaranda
02.2019 - 03.2020
School Social Worker and Cleaner
Shebel Berenta Higher and Preparatory school
01.2016 - 06.2018
BBA - International Development ( Gender And Development
Haramaya University
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