Eyra May Tejada
Brisbane,QLD
Summary
Friendly professional with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
13
13
years of professional experience
Work History
Certified Nursing Assistant
Preffered Care Nursing Agency
Brisbane, QLD
03.2023 - 09.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated equipment and machinery according to safety guidelines.
- Conducted testing of software and systems to ensure quality and reliability.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Observed patients for any changes in their physical or mental condition.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted residents in preparing for activities and social programs.
Certified Nursing Assistant
Regis Greenbank
Brisbane, QLD
06.2019 - 05.2021
Factory Production Worker
Sentec Taiwan
Taoyuan, Taiwan
04.2012 - 12.2015
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Planned and developed new operation processes to innovate and stay competitive.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Performed minor repairs on broken or malfunctioning machinery.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Performed daily maintenance of assembly machines and tooling.
- Recorded production data into computerized system accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Operated equipment and machinery according to safety guidelines.
Marketin Agent
MMPWS
Naga City, Philippines
04.2011 - 01.2012
- Adapted marketing strategies to changing market conditions and customer preferences, maintaining competitive edge.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Expanded personnel skill sets by mentoring marketing team both individually and in groups.
- Cultivated strong relationships with clients through timely communication and follow-ups.
- Monitored and reported on competitor activities, providing insights for strategic planning.
Food and Beverage Attendant
Bigg's Diner
Naga City, Philippines
12.2010 - 02.2011
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
Education
Certificate - Individual Support Aged Care
TAFE Queensland
QLD09-2018
Diploma - Computer Programming
Global I.T
Naga City, Philippines03-2012
Skills
- Observing responses
- Supporting personal needs
- Adaptable
- Quick problem solver
- Reliable team player
- Calm and level-headed under duress
- Database administration
- Maintaining privacy
- Reception service
- Cross-training capabilities
Timeline
Certified Nursing Assistant
Preffered Care Nursing Agency
03.2023 - 09.2023
Certified Nursing Assistant
Regis Greenbank
06.2019 - 05.2021
Factory Production Worker
Sentec Taiwan
04.2012 - 12.2015
Marketin Agent
MMPWS
04.2011 - 01.2012
Food and Beverage Attendant
Bigg's Diner
12.2010 - 02.2011
Certificate - Individual Support Aged Care
TAFE Queensland
Diploma - Computer Programming
Global I.T
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