Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Qualifications And Training
Languages
Timeline
Generic

Ezirim Francis Ikenna

Parafield Gardens

Summary

I am an experienced support worker with excellent communication skills, supporting different clients ranging from Disability, mental health to youth support and caring for young persons under the guardianship in care. I strive to use my experience and skills to provide young persons and people with disability the necessary support to develop life skills, participate in the community, achieve their life goals, and increase independence through the day-to-day delivery of client support.

Offering compassionate and patient approach, eager to learn and grow in supportive environment. Brings strong foundation in understanding human behavior and assists in daily living activities and maintaining safe and positive living environment. Ready to use and develop interpersonal and organizational skills in [Desired Position] role.

Developed key transferrable skills in caregiving environment, including effective communication and problem-solving abilities. Looking to transition into new field, leveraging experience in providing personalized care and support. Ready to bring adaptability and client-focused approach to new professional challenge.

Overview

5
5
years of professional experience

Work History

Support Worker

COCOON SDA CARE
01.2024 - Current
  • Supported and managed client’s emotional and complex PTSD behaviors
  • Assisted client with medication, Doctor’s appointments, transportation, meal preparation, shopping etc
  • Supported client to feel safe and happy in a peaceful environment
  • Supported client to engage in the community through recreational activities and day programs
  • Ensured shift notes, incident reports, handover notes and other behavior logs were filled correctly
  • Assisted clients with community access

Care Worker

RDNS SILVERCHAIN
03.2023 - Current
  • Effective communication with clients and conflict resolution
  • Providing confidentiality, dignity and privacy to young people at all times
  • Meeting with young people to identify and discuss their problems as well as providing support in group settings
  • Administered medication
  • Participated in the creation and delivery of tailored care plans
  • Managed behaviors of concern by applying strategies in BSP plan of clients

Youth Worker

Allara Support Service
04.2022 - 02.2024
  • Company Overview: Crisis accommodation/Homelessness/Disability
  • Provided daily living, community participation, behavior, and communication support to clients
  • Worked with the team and Home Services Manager to ensure the person-centered goals of each client is met
  • Undertook an ‘active support’ approach to the service we provide and followed the guidelines and goals with the aim to improve the independence and inclusion of Clients
  • Communicated with and liaised with key stakeholders such as families, guardians, and other service providers
  • Ensured client notes were updated and the CTARS system (or other software systems) were fully utilized
  • Ensured administrative tasks were completed such as communication books, sending emails and completed reports such as incident notifications
  • Followed medication guidelines and processes to ensure correct medication was administered as needed
  • Provided first aid in emergencies including calling emergency services when it was needed
  • Crisis accommodation/Homelessness/Disability

Support Worker

Ability to Achieve
02.2020 - 03.2022
  • Assisted client integration into the community
  • Hoist transfer
  • Maintained professionally written documentation during reporting of support worker and client activities
  • Proper documentation of clients’ behavior
  • Supporting mental and physical disabled people
  • Assisted clients with personal care, physical and oral hygiene, medication, nutrition, clothing, bowel, and continence support
  • Bed making, domestic support and household tasks in group homes to ensure clean and healthy environment

Mental Health Support Worker

Caura PTY
03.2020 - 05.2021
  • Contributed to development of Care Plan (assessment, planning, implementation, and evaluation)
  • Actively participated in general housekeeping
  • Maintained accurate and detailed reports/records such as incident forms, progress notes, consent forms and observation charts
  • Assisted clients with daily personal care such as washing, dressing, using the toilet etc

Education

Bachelor of Community service - ongoing

Torrens University
02.2025

Certificate III and IV -

Individual Support And Age Care

Diploma -

Community Service

Banking and Finance -

Abia State University

Skills

  • Case management/support coordination
  • Relationship building
  • Youth work
  • Disability care
  • Cultural sensitivity
  • Positive attitude
  • Reliability
  • Punctuality
  • Hardworking
  • Attention to detail
  • Self-motivation
  • Quick learner
  • Effective communication
  • Writing skills
  • Listening skills
  • Crisis management
  • Strong work ethics
  • Safety consciousness
  • Professionalism

Accomplishments

  • Developed experience and skills in various home care activities
  • Comprehensive understanding of residential care
  • Kept well detailed and accurate records of clients
  • Trained new employees
  • Promoted client’s independent living
  • Emergency relief intake and assessment.

Personal Information

  • Date of Birth: 04/04/88
  • Gender: Male
  • Nationality: Nigeria
  • Marital Status: Married

Qualifications And Training

  • Certificate III in Individual Support
  • Diploma In Community Service
  • Epilepsy and Seizure Management with Midazolam
  • Manual Handling Competency
  • Bachelor of Community Service
  • First aid and CPR certificate.
  • NDIS Screening Check
  • Full South Australian Driver License
  • Current Police Check
  • Working with children check
  • NDIS Orientation Module Certificate
  • Safe environment for children and young people (Through their Eyes)
  • Psychometric Assessment (Cleared)
  • Covid-19 Vaccination Certificate
  • Flu Vaccination Certificate
  • Medication Administration Certificate

Languages

English
Full Professional

Timeline

Support Worker

COCOON SDA CARE
01.2024 - Current

Care Worker

RDNS SILVERCHAIN
03.2023 - Current

Youth Worker

Allara Support Service
04.2022 - 02.2024

Mental Health Support Worker

Caura PTY
03.2020 - 05.2021

Support Worker

Ability to Achieve
02.2020 - 03.2022

Diploma -

Community Service

Banking and Finance -

Abia State University

Bachelor of Community service - ongoing

Torrens University

Certificate III and IV -

Individual Support And Age Care
Ezirim Francis Ikenna