Hi, I’m
Ezra Otuk
Moncrieff,Australian Capital Territory
"All that you touch, you change. All that you change changes you. The only lasting truth is change.
Ocatvia E. Butler
Summary
Dedicated and compassionate support worker with four years of experience in the youth sector, mainly focusing on mental disabilities, Trauma survivors and family contact support. Expertise includes meticulously crafting and executing individual program plans offering crucial assistance to young individuals in out-of-home care settings.
With a deep commitment to empowering youths and helping them achieve their unique objectives by implementing a wide range of programs tailored to their specific goals, an approach rooted in empathy and a positive attitude, contributing to the positive development and well-being of the young persons in care. Creative and understanding professional commended for modelling and teaching life skills and promoting diversity by exposing clients to multicultural experiences.
Overview
7
years of professional experience
1
Certificate
Work History
Wayne County Community College District
Customer Service
06.2016 - 12.2017
Job overview
- Delivered excellent customer service, resulting in consistent 100% customer satisfaction rating
- Resolved complicated issues over phone with few customers daily
- Improved overall efficiency by 80%, by anticipating needs and providing outstanding support
- Monitored and replenished display inventory and restructured according to available stock.
- Worked with store managers to implement new displays, promotions and store layout changes.
Rubies Nursing Agency
Support Worker / AIN
09.2019 - 10.2021
Job overview
- Promoted community integration by providing extensive physical, emotional and social support
- They have helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to schedule
- Maintained record of daily individual activities, behaviours and pertinent incidents for patient analysis and assessment
- Assisted clients with daily living need to maintain self-esteem and general wellness.
Skipper Care Australia
Support Worker
04.2021 - 10.2021
Job overview
- Prepared nutritious meals to meet the individual dietary needs of clients.
- Drove clients safely to social activities and appointments.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Monitored client vital signs, administered medications and tracked behaviours to keep healthcare supervisor well-informed.
- Provided high physical support by lifting, adjusting and moving clients.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Conferred with supervisor to discuss the patient condition and medical care.
- Maintained safety with tidy, clean and hazard-free home environments.
Focus ACT
Youth/Family Contact Worker
09.2021 - 09.2023
Job overview
- Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical meetings and social outings.
- Facilitated and supervised contact between families and their children living in OOHC.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
Capability Support Services
Youth Worker/Family Engagement Worker
09.2023 - Current
Job overview
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Provided key emotional support to special needs youth.
Education
Deakin University, Melbourne, VIC
Bachelor of Science from Computer Science
06.2025
University Overview
- Continuing education in Data Analysis
Skills
- First Aid Certification
- CPR Certification
- Childcare Support
- Case Management
- Residential Support
- Logistics Functions
- Flexible and Adaptable
- Active Listening
- Data Entry
- Family Services
- Individual And Family Counseling
- Youth engagement
- Youth mentoring
- Behavioral Interventions Expertise
- Community Outreach Programs
- Conflict Mediation
Certification
- Certificate III In Individual Support Home Community Training - 2019
- Diploma Of Community Service - 2022
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Youth Worker/Family Engagement Worker
Capability Support Services
09.2023 - Current
Youth/Family Contact Worker
Focus ACT
09.2021 - 09.2023
Support Worker
Skipper Care Australia
04.2021 - 10.2021
Support Worker / AIN
Rubies Nursing Agency
09.2019 - 10.2021
Customer Service
Wayne County Community College District
06.2016 - 12.2017
Deakin University
Bachelor of Science from Computer Science
- Certificate III In Individual Support Home Community Training - 2019
- Diploma Of Community Service - 2022
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