Ezzat Khalife
Meadow Heights Melbourne,Vic
Summary
A highly motivated and adaptable individual with a diverse range of experience across customer service, logistics, and digital marketing. Known for my strong teamwork, quick learning abilities, and commitment to delivering high-quality results. Passionate about customer satisfaction, with excellent communication skills and a proven ability to excel in fast-paced environments. Currently expanding expertise in social media marketing and business, with a solid foundation in business studies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Advertisements for businesses
Social Media and Digital [Self Employed]
09.2023 - Current
- Managing social media accounts for local restaurants, creating engaging content, and advertising special promotions.
- Driving online visibility through targeted ads, increasing customer engagement, and contributing to business growth.
- Analyzing social media performance and adjusting strategies for optimal results.
Pick Packer (Nut Factory)
03.2023 - 09.2023
- Performed high-speed, repetitive tasks in a fast-paced, physically demanding environment.
- Accurately picked and packed products according to order specifications, maintaining efficiency and quality.
- Ensured a safe working environment by adhering to health and safety protocols.
Customer service Representative
NDIS (Work from Home)
10.2022 - 03.2023
- Provided support to customers by addressing inquiries about payments and guiding them through the sign-up process.
- Demonstrated a high level of professionalism and empathy while handling a range of customer queries.
- Maintained accurate records of customer interactions and escalated issues when necessary.
Cargo Handling
Dnata Airport
01.2022 - 08.2022
- Assisted in the loading and unloading of cargo, ensuring efficient and safe handling of heavy boxes.
- Wrapped and prepared shipments for transport while adhering to strict safety guidelines.
- Maintained a strong focus on completing tasks quickly and accurately in a physically demanding environment.
Customer Service
Hoyt’s
11.2019 - 11.2021
- Delivered exceptional customer service, including ticket sales, concessions, and resolving customer inquiries.
- Managed cinema cleanliness, including floor care, dishwashing, and maintaining equipment such as popcorn machines.
- Worked collaboratively with team members to ensure smooth operations during peak times.
Education
Completed Year 12 - undefined
Digital Marketing & Social Media Specialist Degree -
Digital Marketing Institute
Melbourne08.2025
Bachelor of Business - undefined
University Name
01.2023
Skills
- Teamwork: Proven ability to collaborate effectively with diverse teams to achieve common goals
- Quick Learner: Able to quickly grasp new concepts and apply them in a practical setting
- Customer Service: Skilled in providing excellent customer service and maintaining positive relationships
- Energetic & Focused: High levels of energy and determination, ensuring tasks are completed efficiently
- Respectful & Professional: Maintains professionalism and respect in all working environments
Certification
Digital marketing and social media Specialist degree
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Advertisements for businesses
Social Media and Digital [Self Employed]
09.2023 - Current
Pick Packer (Nut Factory)
03.2023 - 09.2023
Customer service Representative
NDIS (Work from Home)
10.2022 - 03.2023
Cargo Handling
Dnata Airport
01.2022 - 08.2022
Customer Service
Hoyt’s
11.2019 - 11.2021
Completed Year 12 - undefined
Bachelor of Business - undefined
University Name
Digital Marketing & Social Media Specialist Degree -
Digital Marketing Institute