Philip Benedetti
Perth,WA
Summary
Dedicated humanities professional with history of meeting company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance service delivery. Enthusiastic leader, eager to contribute to team success through hard work, attention to detail and excellent interpersonal skills. Clear understanding of mental health support and training. Motivated to learn, grow and excel in community service provision.
Overview
19
19
years of professional experience
Work History
Self Employed Support Worker
Self
Rockingham To Mandurah, WA
02.2016 - Current
- Provide transport to various appointments and social activities
- Carried out home support as required
- Demonstrated understanding and compassion toward clients and family members
- Provided family mediation on issues arising among family members
Operations Manager
Lifeplan ASSOC INC
Perth, WA
02.2004 - 03.2015
- Established effective written and verbal communication among support workers and organisation leadership.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimised internal policies to maintain responsiveness to demands, and to ensure compliance.
- Devised processes to ensure policies and benchmarks were met and understood.
Community Support Worker
Lifeplan ASSOC INC
Perth, WA
02.2002 - 02.2004
- Provided emotional support to affected clients and their families and assisted in developing long-term support plans and goals.
- Planned and hosted group activities organised with other clients and support workers
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Advocated for clients for comprehensive service delivery and linkage to disability grants, and community agencies.
Education
Bachelor of Arts - Psychology Computer Science
Murdoch University
Perth, WAHumanities
Certificate IV in Disability
08.2013
Skills
- Staff direction and support
- Mission support
- Company policy support
- Staff Management
- Strategic planning
- Policies and procedures
- Improvement initiatives
- Job inspections
- Coaching and mentoring
- Verbal and written communication
- Operations management
- Business administration
Motorcycling
Commuting and country touring are my love, in 1988 I rode across Australia to attend the World Expo in Brisbane. The best trip of my life so far. I look forward to more travel in future.
Community Involvement
I love helping online with Suicide watch by providing text chat with people who are suicidal. This is mostly done on Reddit.
Gaming
Playing online and local games on my computer
Timeline
Self Employed Support Worker
Self
02.2016 - Current
Operations Manager
Lifeplan ASSOC INC
02.2004 - 03.2015
Community Support Worker
Lifeplan ASSOC INC
02.2002 - 02.2004
Bachelor of Arts - Psychology Computer Science
Murdoch University
Humanities
Certificate IV in Disability