Experienced Program Manager with over 10 years of experience in IT - have lead complex, multi-disciplinary projects from start to finish, worked with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company, on projects that span offices, time zones, and hemispheres.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
7
7
Certificates
4
4
Languages
Work History
Principal Program Manager
Copado
Hyderabad, Telangana
06.2022 - Current
Lead programs from beginning to end
(analysis, presentation, alignment of various
departments) by partnering with functions such as IT
and Finance.
Charter large scale IT investments by facilitating the
definition of program objectives, success criteria,
scope, governance, multi-year schedule, and budget.
Create an operational process for incoming requests
from business units.
Define effective program management processes,
structure, roles, and responsibilities to successful
execution and delivery of business objectives.
Support business and IT executives in scope
alignment and definition sessions, identify program
critical success factors and drives mitigation of
significant issues and risks
Support multiple multifunctional technical teams
providing technology and methodology leadership
ensuring the delivery of sophisticated and innovative IT
solutions to high impact business opportunities
Implement and coach others on industry leading
practices in program scope, schedule, and financial
management.
improving team efficiency and ensuring delivery
IT Associate Program Manager II
Salesforce
Hyderabad, India, Telangana
12.2019 - 06.2022
Supported Operational Programs, including G4G Execution, Financial Close and Workday programs.
Lead RPA project and analyze data to identify opportunities for improvement.
Managed projects, develop and coordinate project estimates,plan and communicate effectively with Engineering, Product Management, Quality Assurance and Operations.
Experience with Business Analysis/Data Analytics.
Responsible for monitoring mandatory trainings and other compliance metrics for the team and ensuring timely adherence.
Helped drive team meetings by collaborating with the team and understanding what questions or topics they want addressed by the leadership
Created reports and extract meaningful information for the leadership.
Helped develop Tableau Dashboard for G4G Execution program
Contingency Workforce Management
Flex Work Data Analysis and reporting with actionable insights.
Project Engineer
Honeywell Technology Solutions
Bengaluru, India
03.2019 - 12.2019
Managed Warehouse Execution Systems programs as Scrum Master
Responsible for achieving and exceeding team’s defined metrics
Helped with Reporting on various programs in Portfolio
Performed other PMO tasks
Ensured proper communication with distributed teams to ensure smooth transition and continuous delivery.
Liaised with company executives and project managers to acquire resources to move projects forward.
Associate Project Manager
UnitedHealth Group
Bengaluru, India
08.2015 - 03.2019
Project Setup, Budget/Resource allocation, Staffing and Status reporting using Project Management Principles and Tools
Managed agile projects in a distributed Scrum team running daily scrums, tracking progress on CA Agile (Rally) and reporting project status etc.,
Performed Data Analytics & Financial Reporting – Developing Tableau Dashboards
Defining / refining processes for efficiency and scalability.
SharePoint Administration
Organization Chart Updates using MS Visio.
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Updated customers and senior leaders on progress and roadblocks.
Maintained open communication by presenting regular updates on project status to customers.
Senior Associate
SumTotal Systems, A Skillsoft Company
Hyderabad, India
01.2014 - 08.2015
Fulfil all project set up & tracking related requests sent to the Centralized PMO Team
Manage
resource schedules in tool
Work on reports & analysis as required/requested by the Management teams as well as own and
manage regular reporting/audit practice
Own, follow-up and resolve issues with limited day-to-day supervision
Resourcing – Staffing of resources on projects based on skills, availability and other factors
Analyst
Serco Inc
Hyderabad, India
07.2012 - 01.2014
Review user generated content from across different geographies/languages
Work closely with Google’s Geo products policy and quality to build new/refine existing processes
Collaborate with a global team to help build User Help Center documentation/content
Education
MBA - HR, Marketing
M.V.S.R Engineering College
01.2010 - 01.2012
B.SC - Computer Science
And Information Technology
Osmania University College For Women
01.2007 - 01.2010
Intermediate - Mathematics, Physics and Chemistry
Sri Chaitanya Junior College
01.2005 - 01.2007
Skills
Project Management
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Certification
AHM-250
Timeline
Principal Program Manager
Copado
06.2022 - Current
IT Associate Program Manager II
Salesforce
12.2019 - 06.2022
Project Engineer
Honeywell Technology Solutions
03.2019 - 12.2019
Associate Project Manager
UnitedHealth Group
08.2015 - 03.2019
Senior Associate
SumTotal Systems, A Skillsoft Company
01.2014 - 08.2015
Analyst
Serco Inc
07.2012 - 01.2014
MBA - HR, Marketing
M.V.S.R Engineering College
01.2010 - 01.2012
B.SC - Computer Science
And Information Technology