Skilled and versatile individual with experience managing personnel, clients, budgets, design requirements. Dedicated to building lasting relationships with customers, understanding their expectations and delivering exceptional service. Adaptive to work within a high intensity workplace always looking to seek further knowledge. Over 10 years of experience in face to face client sales and relationship building.
Overview
13
13
years of professional experience
Work History
New Home Sales Consultant
Wisdom Homes
Sydney
09.2023 - Current
Managed client data and tracked leads through the use of software programs, such as Microsoft Office Suite and Hubspot CRM.
Managed sales contracts, ensuring customer satisfaction and tracking progress.
Provided potential buyers with comprehensive details regarding floor plans, design options, and ongoing incentives.
Provided exceptional customer experience through trustworthy and comprehensive assistance.
Built relationships with external agency's and developers to provide comprehensive support and availability to customers
Managed sales from initial greet through to close of contracts
Senior Landscape & Pool Consultant
Wisdom Pools & Landscapes
Gregory Hills, NSW
02.2019 - 09.2023
Initial client consultation through to design, estimating & contracts
Coordinated with engineers and suppliers to move ideas into production
Oversee and manage work sites to complete the job exceeding client expectation
Monitored design processes from conceptual phase through construction
Worked closely with residential and commercial clients to create landscaping designs that met individual needs and remained within project budget
Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Group Landscape Manager
Clarendon Group
Sydney, NSW
01.2019 - 12.2019
Successfully led key projects which resulted in high end estate development within residential landscaping/building
Planned and executed high quality display homes
Kept detailed progress records to hit strict deadlines and adjust plans
Delegated daily landscaping tasks for installations, repairs and regular maintenance
Established and enforced procedures and work standards, promoting team performance and safety
Monitored project progress to enforce adherence to deadlines and quality standards
Collected data and information from vendors, sub-contractors to determine exact costs for all aspects of each project.
Estimating & Consultant - Team Leader
Wisdom Landscapes, Gregory
Hills
01.2018 - 12.2018
Mentored junior team members, providing guidance on proper techniques and profitability
Evaluated architectural plans and consulted with clients to provide finished product
Traveled to client sites and answered questions via phone and email so that issues were remedied in a timely manner
Promoted the company in maintaining a work environment focused on quality, communication, collaboration, integration, and teamwork
Responsible for implementation of new mainframe development project
Developed and managed project plans while providing status updates to management
Recruited, interviewed and hired people who would add value, a positive attitude and knowledge to the sales team
Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
Landscape Project Manager
Wisdom Landscapes
Gregory Hills, NSW
03.2016 - 01.2018
Qualified competitive subcontractor bids prior to execution of contracts
Carefully coordinated plans and specs using marketing programming standards
Educated general contractor personnel on the quality standards throughout the construction process
Acted as the liaison between landscape architects and the general contractors
Assigned projects and tasks to employees based on their competencies and specialties
Accurately provided status information on project progress to the project management
Led the planning, budgeting and direction of all construction projects
Successful in tendering jobs excess of $500k
Landscape On-site Consultant
Wisdom Landscapes
Gregory Hills, NSW
11.2014 - 03.2016
Lease with clients
Tender of residential Landscapes
Provide knowledge in building standards
Maintaining excess of 50 residential projects at any given time
Ensure work completed by sub-contractors are completed with highest standards
Create and finalise contract agreements
Landscape Estimator
Wisdom Landscapes
Gregory Hills, NSW
12.2011 - 03.2014
Estimate BOQ
Compile well-maintained spreadsheets of budgets
Production estimating experience
Develop self calculating BOQ using supplier rates/labour costing
Education
NSW Richmond Richmond, NSW, Australia
Certificate III Landscape Construction -
TAFE
01.2017
First aid Gregory hills -
01.2017
Basic First Aid -
Skills
MS Office proficient
Organized and detail-oriented
Compliance efficient
Cost control
Effective team player and adaptive
Strong organizational skills
Time management
Staff training and development
Developer communication
Senior estimator
Contract experience
Timeline
New Home Sales Consultant
Wisdom Homes
09.2023 - Current
Senior Landscape & Pool Consultant
Wisdom Pools & Landscapes
02.2019 - 09.2023
Group Landscape Manager
Clarendon Group
01.2019 - 12.2019
Estimating & Consultant - Team Leader
Wisdom Landscapes, Gregory
01.2018 - 12.2018
Landscape Project Manager
Wisdom Landscapes
03.2016 - 01.2018
Landscape On-site Consultant
Wisdom Landscapes
11.2014 - 03.2016
Landscape Estimator
Wisdom Landscapes
12.2011 - 03.2014
NSW Richmond Richmond, NSW, Australia
Certificate III Landscape Construction -
Apprenticeship as Media Technologist – Printing at D.O.G. GmbH DIGITAL-OFFSET GASSApprenticeship as Media Technologist – Printing at D.O.G. GmbH DIGITAL-OFFSET GASS