ANUREET MEHROK
Canning Vale,WA
Summary
Organized Dental Receptionist / Administration assistant providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans. Dynamic Dental Receptionist with experience managing front desk operations for heavily trafficked offices. Detail-oriented in chart preparation, following established protocol for records retention and security. Collaborative team member, maintaining positive communication and friendly nature.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Yangebup Dental Centre
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Dental Assistant
Harmony Orthodontics
Riverton, WA
06.2018 - 11.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Enhanced office efficiency by organizing patient files, updating dental records, and maintaining accurate documentation.
- Organized billing procedures for increased accuracy in accounting practices—reducing errors in invoicing patients or insurance companies.
Education
Certificate III in Dental Assisting -
North Metropolitan TAFE
Perth, WACertificate IV in Dental Assisting -
North Metropolitan TAFE
Perth, WASkills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Sterilization techniques
- Appointment Scheduling
- Professionalism and Etiquette
- Patient Scheduling
- Infection control proficiency
- Team Collaboration
Professional References
- Dr. Maznah Manaf, Othodontist, Harmaony Orthodontics
- Dr. Srividya Iyer, Former Dental Surgeon, Yangebup Dental Centre
Timeline
Dental Assistant
Harmony Orthodontics
06.2018 - 11.2021
Dental Assistant
Yangebup Dental Centre
Certificate III in Dental Assisting -
North Metropolitan TAFE
Certificate IV in Dental Assisting -
North Metropolitan TAFE