Colleen Minogue
Williamstown North,Australia
Overview
40
40
years of professional experience
Work History
Manifester/Administration
Lindsay Transport
01.2024
- Liaising with clients - face to face and also by phone
- Preparation of incoming and outgoing paperwork
- Customer Service
- Updating jobs in the system (Truckmate)
- Operating 2IC (Pallet system)
- Preparation of Pallet Dockets
- Stocktake
- Prepare Manifests Local and Linehaul
- Debrief paperwork to prepare it for invoicing
- Data Entry
- Assisting Linehaul and Local Operation teams
- Filing
- Scanning
- Reception Duties.
Local PUD Supervisor
Collins Adelaide Transport
04.2022 - 09.2023
- Manage the day-to-day local fleet operations to ensure pick up and deliveries are complete and on time
- Employed on a 5 x 4 Shift Roster over the weekend required to manage the site and oversee operations
- Space planning on all truck runs to maximise efficiencies and commerciality
- Freight tracking from dispatch location to receipt of goods location ensuring on time delivery
- Liase with other state operations to minimise the need for cross docking freight movements to ensure commercial operation
- Problem solving day to day issues
- Manage drivers daily run sheets and timesheets
- Provide exceptional customer service by keeping customers informed, handling enquiries and trouble shooting as required daily.
Local Allocator
Scotts Refrigerated Freightways
07.2012 - 04.2023
- Administering local and interstate transport operations, pick-ups and deliveries
- Manage day to day operations over 2 sites in Laverton and Derrimut
- Ensuring comprehensive freight planning and execution to ensure achievement of DIFOT in the most commercial way to meet service level agreement and maximise business performance
- Planning of all truck runs involving the allocation of resources and drivers to ensure DIFOT targets are met
- High complexity of planning undertaken with 80-100 truck runs per day during non-peak and up to 200 truck runs per day at peak, with a roster of up to 80 drivers
- Working to strict time frames
- Assisting with other areas of operations
- Liaising with customers and drivers
- Manage driver's daily run sheets and timesheets
- Provide exceptional customer service by liaising and keeping customers informed, handling inquiries and troubleshooting as required on a daily basis
- Work together with Operations Manager and Warehouse Manager to ensure Local transport boards are up to date and accurately reflect all current jobs
- Operating system Cap Cargo
- Operating system Translogix (Sapphire)
- Freight tracking from dispatch location to receipt of goods location ensuring on time delivery
- Freight Bookings using C3 (Coles, Aldi and Newcold)
- Liaise with warehouse regarding load plans and changes, ensuring cost effectiveness of truck runs
- Liaise with other states operations to minimise the need for cross docking freight movements to ensure commercial operation
- Problem-solving day-to-day issues
- Employed on 5 x 4 Shift Roster over the weekend required to manage the site and oversee operations
- Space planning on all truck runs to maximise efficiency and commerciality
- Ensure planning is undertaken and existing processes facilitate the achievement of DIFOT.
Receive and Dispatch
Scotts Refrigerated Freightways
01.2009 - 07.2012
- Liaising with clients - face to face and also by phone
- Preparation of incoming and outgoing paperwork
- Customer Service
- Updating jobs in the system (sapphire)
- Operating 2IC (Pallet system)
- Preparation of Pallet Dockets
- Stocktake
- Prepare Manifests Local and Linehaul
- Debrief paperwork to prepare it for invoicing
- Data Entry
- Assisting Linehaul and Local Operation teams
- Filing
- Scanning
- Reception Duties
- Warehousing.
Receptionist
Scotts Refrigerated Freightways
09.2008 - 12.2008
- Reception Duties
- Answering phones
- Scanning
- Local Operations Diary
- Data Entry
- Invoicing
- Purchase Orders
- Photocopying
- Filing
- Petty Cash
- Payroll Enquiries.
Consultant
The Travel Mob
09.1998 - 08.2008
- General Office Duties-Filing/Brochure filing
- Customer service
- Reception Duties
- Book domestic and international flights
- Book holiday packages
- Operate a Computerised Reservations System (CRS-AMADEUS)
- Prepare quotations
- Banking
- Invoicing
- Liaising with Sales Reps.
Office Manager/Function Manager
The Catering Mob
08.1995 - 08.2008
- Administration Duties
- Perform Office Procedures.
Shop Manager
Routleys
04.1990 - 08.1995
- Customer service
- Food preparation
- Food service
- Staff Rosters
- Banking
- Balancing Daily Taking Sheets
- Stock Ordering
- General cleaning duties.
Receptionist/Administration Assistant-Accounts Dep
Skyways International Hotel Motel
06.1986 - 08.1989
- Reception
- Operating a Siemens phone system
- Motel accommodation bookings
- General Reception duties
- Accounts Department
- Processing and Inputting all Invoices for accounts payable and accounts receivable
- Preparing all end of month payments and statements
- Creating and inputting all new stock items data
- Assist in end of month stocktake on all stock in six departments, input all data and produce all stock reports.
Computer Operator
Altona City Council
05.1983 - 05.1986
- Accounts Department
- Computer Data Keyboard Operator
- Data input of all creditors/debtors/payroll/home help/community invoices
- Rates Department
- Customer service
- Customer phone service assistance
- Data input of all rate payer statements
- Updating all rate payer information.
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Skill Summary
MS Excel; IntermediateMS Word; Advanced, Certificate 111 in Tourism (International Retail Travel Sales), First Aid Statement of Attainment – Apply First Aid
Education/ Qualifications
Mt St Josephs Girls College, Altona/Australia, Year 12, 1982
Timeline
Manifester/Administration
Lindsay Transport
01.2024
Local PUD Supervisor
Collins Adelaide Transport
04.2022 - 09.2023
Local Allocator
Scotts Refrigerated Freightways
07.2012 - 04.2023
Receive and Dispatch
Scotts Refrigerated Freightways
01.2009 - 07.2012
Receptionist
Scotts Refrigerated Freightways
09.2008 - 12.2008
Consultant
The Travel Mob
09.1998 - 08.2008
Office Manager/Function Manager
The Catering Mob
08.1995 - 08.2008
Shop Manager
Routleys
04.1990 - 08.1995
Receptionist/Administration Assistant-Accounts Dep
Skyways International Hotel Motel
06.1986 - 08.1989
Computer Operator
Altona City Council
05.1983 - 05.1986
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