Summary
Overview
Work History
Education
Skills
Languages
Hobbies and interests
References
Timeline
Generic

Rian Arora

Melbourne,VIC

Summary

A highly motivated and goal-oriented individual with a strong educational foundation, he holds a Victorian Certificate of Education (VCE) with exceptional academic accomplishments. I am proficient in critical thinking, problem-solving, and effective communication, skills I honed during my VCE studies. With over 2 years of experience in retail and customer service, I consistently deliver exceptional client service and exhibit a robust work ethic. Proficient in maintaining a positive customer-centric approach, adept at issue resolution, and skilled in upselling products to boost sales and enhance the customer experience.

Overview

4
4
years of professional experience

Work History

Sales Assistant/Nightfill

Anaconda
11.2023 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.

Crew Member

McDonald's
06.2022 - Current
  • Completed weekly deliveries for stock
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from the management team.

Team Member

Burgertory
12.2021 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.

Team Member

Pak N Save
01.2021 - 11.2021
  • Assisted with inventory counts and stocking of merchandise.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Maintained productive, efficient approach to all tasks.

Receptionist

Avani Hotels
02.2021 - 09.2021
  • Successfully assisted 250+ customers to the best of my ability
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Front of House

Coffix Howick
01.2020 - 01.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.

Education

High School Diploma -

Lakeview Senior College
Melbourne, VIC
11.2023

Skills

  • Effective Communication
  • Teamwork
  • Willingness to learn
  • Wanting to learn and build experience
  • Growth Mindset
  • Customer Engagement
  • Health Code Compliance
  • Food & Beverage Preparation

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Hobbies and interests

  • Technology
  • Photography
  • Creative arts

References

Available upon request

Timeline

Sales Assistant/Nightfill

Anaconda
11.2023 - Current

Crew Member

McDonald's
06.2022 - Current

Team Member

Burgertory
12.2021 - 05.2022

Receptionist

Avani Hotels
02.2021 - 09.2021

Team Member

Pak N Save
01.2021 - 11.2021

Front of House

Coffix Howick
01.2020 - 01.2021

High School Diploma -

Lakeview Senior College

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Rian Arora