Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faalava Stowers

18 Janice Street,QLD

Summary

Dedicated proffesional with proven experience in supervising and facilitating day-to-day production responsibilities. Initiative-taking and decisive with the ability to work with and lead teams to meet company expectations with consistent and organised practises. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand, produce results and provide customers with quality products exceeding expectations.

I am a committed job seeker with a history of meeting company needs with consistent and organized practices.

Experienced Production Supervisor adept at keeping operations moving smoothly and efficiently. Comfortable meeting demanding manufacturing targets and bringing 4 years of progressive leadership experience in production environments as well as 2 years of knifing skills etc.

Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.

Efficient Receptionist Administrator known for productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in customer service, data entry, and schedule management. Excel in communication, problem-solving, and organizational abilities, ensuring smooth office operations and positive client interactions.

Overview

9
9
years of professional experience

Work History

Service Administrator

Gordon Brothers
Acacia Ridge , Qld
11.2024 - Current
  • Provided administrative support to service team by preparing and maintaining records, documents, and reports.
  • Scheduled customer appointments for the service team according to established procedures.
  • Greeted customers, provided information about products and services.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Worked closely with team members to ensure all customer requests were fulfilled quickly and accurately.
  • Answer customer phone calls
  • Answering all email enquiries

Receptionist Administrator

Destiny Fitness Supplies
Salisbury , QLD
11.2023 - 11.2024
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
  • Maintained reception area cleanliness and tidiness.
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
  • Managed the daily operations of all assigned social media accounts.
  • Monitored customer comments on various social media channels and responded in a timely manner.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Processing Floor Supervisor

Stanbroke
Grantham, Qld
09.2023 - 07.2024
  • Ensured compliance with safety regulations and company policies.
  • Supervised and evaluated staff performance, providing feedback and guidance as needed.
  • Scheduled staff shifts and assigned duties to ensure efficient workflow.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Foreman KF Supervisor (Temp Position)

JBS
Dinmore , Qld
07.2023 - 10.2023
  • Supervised activities of personnel assigned to various tasks during construction jobs.
  • Prepared budgets for projects based on labor costs, materials needed.
  • Resolved conflicts between workers in a timely manner.
  • Trained new employees on company policies and procedures.
  • Developed and implemented safety protocols for the team.
  • Monitored job progress and ensured completion within budget constraints.
  • Scheduled staff shifts based on project needs and availability.

Production Operator (Part Time)

Noja power
Murarrie , Qld
02.2023 - 07.2023
  • Attended regular training sessions to increase machine operating skills.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Monitored inventory levels and notified appropriate personnel when restocking was needed.
  • Separated products according to weight, grade and size of material to produce final product.
  • Troubleshot issues with machines and made repairs.

Offal Room/Co-Products Production Supervisor

Australian Country Choice
Cannon Hill , Qld
02.2022 - 01.2023
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Conducted performance reviews to identify and rectify areas for skill improvement.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Understood Specifications to meet customer requirements.
  • Yield recovery and monitoring loss and what we can do to achieve orders

Leading Hand

Australian Country Choice
Cannon Hill, Qld
08.2019 - 01.2022
  • Mentored employees on productivity strategies, problem resolution and specific repair strategies.
  • Accepted, processed and quickly filled orders.
  • Ensured employees were meeting customer specifications
  • Monitored customer yields
  • Stepped up as second supervisor in charge

Knife Operator

Teys
Beenleigh , Qld
03.2018 - 03.2019
  • Completed maintenance such as sharpening or changing blades.
  • Worked as a Top trim, Mid trim and Bottom trim.
  • Worked in offal for 6 months before shifting onto Slaughter floor.
  • Know all areas of offal and how to manage it.
  • Customer specifications down to trimming

Sales Assistant

Citybeach
Browns Plains , Qld
11.2015 - 07.2018
  • Helped customers find specific products, answered questions and offered product advice.
  • Produced sales documents, finalized deals and filed records.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Identified trends for sale promotions to increase interest or demand in products.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Visual Merchandising Assistant

City Beach
Browns Plains , Qld
01.2017 - 09.2017
  • Constructed and installed signs and sale banners for special events and clearances.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Cleaned and organized display cases, shelves and aisles.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.

Education

High School Diploma -

Woodridge State High School
Woodridge
10.2016

Skills

  • Food safety hygiene
  • Staff Training and Motivation
  • Team Building
  • Supervision & Leadership
  • People Skills
  • Team Management
  • Reliable & Trustworthy
  • Maintenance & Repair
  • Conflict Resolution
  • Organizational Skills
  • Good Work Ethic
  • Meeting Customer Specifications / Requirements
  • Stock management
  • Product merchandising
  • Effective customer upselling
  • Meeting KPIs
  • Team Collaboration and Leadership
  • Continuous Improvement
  • Staff Supervision
  • Yield Recovery/loss

  • Office equipment maintenance
  • Appointment scheduling
  • Call handling
  • Policy enforcement
  • Scheduling appointments

Timeline

Service Administrator

Gordon Brothers
11.2024 - Current

Receptionist Administrator

Destiny Fitness Supplies
11.2023 - 11.2024

Processing Floor Supervisor

Stanbroke
09.2023 - 07.2024

Foreman KF Supervisor (Temp Position)

JBS
07.2023 - 10.2023

Production Operator (Part Time)

Noja power
02.2023 - 07.2023

Offal Room/Co-Products Production Supervisor

Australian Country Choice
02.2022 - 01.2023

Leading Hand

Australian Country Choice
08.2019 - 01.2022

Knife Operator

Teys
03.2018 - 03.2019

Visual Merchandising Assistant

City Beach
01.2017 - 09.2017

Sales Assistant

Citybeach
11.2015 - 07.2018

High School Diploma -

Woodridge State High School
Faalava Stowers