FABIAN CASAS
Sydney , Randwick ,NSW
Summary
Hands-on warehouse and retail logistics professional with experience in high-volume, fast-paced environments, currently working as a Warehouse Operator at SEKO Logistics. Skilled in inbound and outbound operations, stock handling, replenishment support, and pick-and-pack for e-commerce orders. Strong attention to detail, safety-focused, and highly organised, with the ability to coordinate daily tasks to meet operational targets. Brings clear communication skills and a continuous improvement mindset, ready to step into a Replenisher Team Leader role within a dynamic retail setting.
Overview
23
23
years of professional experience
Work History
Warehouse Operator
Seko Logistics
08.2023 - Current
- Managed cross-dock operations for Amazon shipments and international imports, ensuring rapid movement from inbound to outbound lanes
- Received, scanned, and sorted stock to ensure timely replenishment and dispatch within tight operational cut-off times
- Coordinated inbound and outbound freight to minimise dwell time and maintain flow efficiency
- Processed outbound packages from Australian retailers for international export, ensuring correct labelling and documentation
- Ensured shipment accuracy, labelling compliance, and freight integrity for domestic and international distribution
- Followed strict WHS, security, and compliance procedures in a high-throughput warehouse environment
- Worked closely with team members and supervisors to meet daily volume targets and service level agreements
Customer Service Representative
Porshe Sydney south
06.2022 - 08.2023
- Provided high-quality customer service, assisting clients with enquiries related to vehicles, services, warranties, and dealership processes
- Managed customer complaints and concerns with professionalism, ensuring timely resolution and customer satisfaction
- Acted as a key point of contact between customers, sales consultants, service advisors, and management
- Assisted with appointment scheduling and coordination with service and workshop teams
- Identified recurring customer issues and escalated them appropriately to management
- Contributed to a positive showroom and customer-facing environment
Operations Assistant
Guzman y Gomez Sydney, NSW
11.2012 - 09.2020
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Planned routine operations and special projects under direction of operations manager.
- Assisted with training of new employees, offering constructive feedback on completion of job tasks.
- Assisted management in making important decisions by collecting, organizing and modeling data.
- Oversaw expense, report and support documentation filing systems.
- Maintained communication with customer service and dispatch to coordinate deliveries.
- Collaborated with internal departments to enhance operations by supporting and improving daily business activities and processes.
Junior Graphic Designer and Marketing Assistant
Area 92
Orlando , Florida
03.2003 - 07.2012
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
- Generated digital image files for use in digital and traditional printing.
- Fostered relationships with retail clients through effective communication, negotiation and collaboration.
- Created new images, marketing copy and graphics to support successful marketing efforts.
- Coordinated with vendors to complete projects according to schedule and specifications.
- Helped to develop event strategies and plans to drive the successful completion of each marketing project and achieve key targets.
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
Education
MASTER - Digital Marketing And Business Administration
Kaplan University of Australia
SYDNEY, NSW01.2020
DIPLOMA - Website Development
Kent Institute
SYDNEY, NSW 01.2007
DIPLOMA - Graphic Arts And Related
Escuela De Administración De Negocios
BOGOTA , COLOMBIA 07.2009
BACHELOR - Marketing And Advertising -
Tecnologica De Colombia University
BOGOTA, COLOMBIA 12.2007
Skills
- Stock replenishment and inventory control
- Inbound and outbound logistics operations
- Pick & pack and e-commerce order fulfilment
- SKU accuracy and stock integrity
- Warehouse operations coordination
- Daily task planning and workload prioritisation
- Workplace health and safety (WHS) compliance
- Safe manual handling and pallet movement
- Meeting daily operational targets and KPIs
- Clear team and cross-department communication
- Attention to detail and work accuracy
- Continuous improvement mindset
- Computer Skills
Accomplishments
- Led team to achieve monthly sales, earning recognition from upper management and financial reward.
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new operations that significantly impacted efficiency and improved operations.
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Warehouse Operator
Seko Logistics
08.2023 - Current
Customer Service Representative
Porshe Sydney south
06.2022 - 08.2023
Operations Assistant
Guzman y Gomez Sydney, NSW
11.2012 - 09.2020
Junior Graphic Designer and Marketing Assistant
Area 92
03.2003 - 07.2012
MASTER - Digital Marketing And Business Administration
Kaplan University of Australia
DIPLOMA - Website Development
Kent Institute
DIPLOMA - Graphic Arts And Related
Escuela De Administración De Negocios
BACHELOR - Marketing And Advertising -
Tecnologica De Colombia University