FABIAN GUARIN OROZCO

➢Monitoring of network equipment to ensure connectivity in rural areas via microwave.

➢ Prepare weekly reports for the compliance area and monthly reports for clients.

➢Configuration and maintenance of network equipment in four technological areas:
- Networking: Configuration and support of interconnection equipment.
- Energy: Management and maintenance of solar panels.
- Microwave: Installation and maintenance of data transmission links.
- CPE (Customer Premises Equipment): Support and configuration of last mile equipment.

➢ Assistance to technical personnel in maintenance windows for preventive and corrective maintenance.

➢ Equipment monitoring of the Movistar Telefónica Corporate Services MPLS
Network
➢ Verify the configuration of the proposed solution for clients
➢ Escalating to different areas of the company to manage a prompt solution to the failure or request required by the client.
➢ Manage, diagnose, and find the best solution to problems with corporate clients and SMEs with Movistar Telefónica data and voice services nationwide.
➢ Assistance to technical personnel in maintenance windows at headquarters and nodes, ensuring compliance with the SLAs agreed with the client.
➢ Monitoring Services for optimal performance.
➢ Certify service operation through simulation of the client's final equipment.
➢ Carry out laboratories with last mile equipment, setting the client's network to rule out failures of the different media.

➢ Manage, diagnose, and find the best solution to problems with corporate clients and SMEs in services related to data, voice, and Internet, which are escalated by the maintenance line of corporate support.
➢ Problems at all levels of the OSI model, involved with the WAN and LAN networks, implemented in the solutions of clients that have been escalated based on previous management and diagnosis by other areas involved in the solution.
➢ Configuration of last mile equipment (demarcators, router Access point/raisecom, cisco, juniper, huawei, mediant, BDCOM, ruckus, tp-link). Communication medium certification (optical fiber).
➢ Manage equipment in nodes and crossings (Quidway, ODF). Prepare and install last-mile equipment.

➢ Diagnosis and solution in failure of last mile corporate services.
➢ Have suitability and skills in the Configuration and manipulation of routing, switching, security equipment, and other functions involved in the solutions of corporate clients and SMEs, equipment such as routers, Switches, firewalls, Proxys, filter management, and others.
➢ Configuration of last mile equipment (demarcators, router Access point/raisecom, cisco, juniper, huawei, mediant, BDCOM, ruckus, tp-link).
➢ Management of equipment in nodes and crossings (Quidway, ODF) Preparation and installation of last mile equipment.