Fabiana Vizcaino

Property Investment Consultant
Vega Property Emporium | July 2018 - Current

As a Property Investment Consultant, I specialize in helping clients build passive income through off-the-plan property investments, with a focus on securing long-term financial security for their retirement. Although I do not receive inbound leads, I proactively generate new business opportunities through a combination of strategic partnerships and networking efforts.

Key responsibilities and achievements include:

• Lead Generation & Networking: I actively seek and develop partnerships with brokers, accountants, and other professionals to secure referrals. Engaging with potential clients through networking, referrals, cold calling, and direct interactions, I skillfully lead conversations to uncover opportunities and educate clients on the benefits of property investment.
• Client Consultation & Needs Assessment: Conduct in-depth consultations to understand each client's financial goals, advising them on the importance of establishing borrowing capacity and serviceability. Where necessary, I coordinate with our partner brokers and solicitors to facilitate this process.
• Property Selection & Analysis: Based on client requirements, I select suitable off-the-plan properties from projects across Australia and present comprehensive property analysis and suburb research to clients during follow-up meetings.
• Sales Process Management: Guide clients through the reservation process, helping them complete necessary documentation such as the Expression of Interest, preliminary forms, and solicitor details. I also facilitate the coordination of contracts with developers and liaise with our operations team to ensure the timely issue of contracts.
• Transaction Support & Ongoing Service: Assist clients throughout the entire transaction process, from contract exchange to deposit payment. I maintain regular contact with clients to answer questions, ensure smooth progress, and manage construction inquiries, serving as a key point of contact for both clients and developers.
• Client Retention & Portfolio Growth: Regularly review clients' property portfolios, assessing growth potential and equity to recommend additional investment opportunities. Re-engage clients for further property purchases as their portfolio value increases, guiding them through the entire process again.

• Conducted sales activities, consistently meeting or exceeding targets and driving revenue growth.
• Coached and mentored staff members, fostering a high-performing team environment.
• Managed merchandising efforts, ensuring displays were visually appealing and aligned with brand standards.
• Performed administrative tasks, including inventory management, order processing, and reporting.
• Monitored and analyzed key performance indicators (KPIs) to track team performance and implement improvements.
• Developed and managed staff rosters, ensuring optimal coverage and operational efficiency.
• Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
• Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
• Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
• Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.

Specialized in the sales and promotion of luxury jewellery to an exclusive clientele, offering personalized service to meet individual needs and preferences.

• Expertly managed product displays and merchandising to ensure the brand’s image and product quality were consistently highlighted in-store.
• Provided detailed and accurate quotes for custom-made jewellery, working closely with customers to design and deliver bespoke pieces tailored to their specifications.
• Built and maintained strong relationships with high-net-worth individuals, ensuring exceptional customer satisfaction and repeat business.