Fabio Bonaiuto
Melbourne,VIC
Summary
I'm from Italy.
Dedicated in the hospitality industry for more than 8 years.
Demonstrate active listening and communication skills.
Overview
4
4
years of professional experience
Work History
Manager
Sails Restaurant Noosa
09.2021 - 06.2023
- Manage and motivate employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Deliver superior service and maximize customer satisfaction.
- Responsible for counting the contents of the cash register drawer at the end of each shift, maintaining receipts, records and withdrawals and responsible for closing the entire restaurant.
Supervisor
Bang Bang Noosa
01.2021 - 09.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Team Leader
The Balcony Oyster Bar & Co
11.2020 - 01.2021
- Senior bartender and waiter.
- Provide excellent wait service,take customers orders and male menu recommendations.
- Crossed trained as passe` captain and host.
Team Waiter
Sydney Cove Oyster Bar
11.2019 - 03.2020
- Take orders from customers,serve food and beverages to them.
- consistent check-ins with patrons to ensure satisfaction and address complaints swiftly.
- Answer question about the seafood menu and make recommendation when asked.
- Assist junior waiters in servicing lager patron groups.
- Work as a bartender when the restaurant needs it.
Education
Barista And Cocktail Skills
TPC Training
Sydney, NSW11.2019
Skills
- Customer Relationship Management
- Food and Beverage Management
- Managed Care
- Strong ability to handle complains and difficult situations
- Motivated
- Good presence
Languages
Italian
Native or Bilingual
English
Full Professional
Spanish
Full Professional
Timeline
Manager
Sails Restaurant Noosa
09.2021 - 06.2023
Supervisor
Bang Bang Noosa
01.2021 - 09.2021
Team Leader
The Balcony Oyster Bar & Co
11.2020 - 01.2021
Team Waiter
Sydney Cove Oyster Bar
11.2019 - 03.2020
Barista And Cocktail Skills
TPC Training
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