Fabrice Uwamahoro
Slacks Creek,QLD
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Hardworking employee with customers, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Tobacco
Tobacco Malawi
Lilongwe
11.2020 - 09.2023
- Provided outstanding customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Assisted customers with tobacco selection, product knowledge and pricing information.
- Restocked shelves with new products upon delivery to maintain a full display of items for sale.
- Conducted regular inventory counts to ensure the accuracy of stock records and reported discrepancies immediately to the supervisor.
- Ensured that all sales transactions were conducted in accordance with established policies and procedures.
- Verified age identification for customers purchasing age-restricted products according to local laws and regulations.
- Created an inviting atmosphere by keeping the store neat, organized, well-lit, and properly stocked at all times.
- Attended weekly staff meetings to discuss sales goals, strategies, promotions and other topics related to store operations.
- Processed returns or exchanges under company policy, while providing excellent customer service throughout the transaction.
Packing and Shipping
Illovo Sugar (Malawi)
Lilongwe, Malawi
02.2017 - 11.2019
- Assisted customers with packing and shipping items using appropriate materials and methods.
- Helped with the sorting, grading, packing and shipping of hatched chicks or poults.
- Inspected merchandise for quality assurance before packing and shipping.
- Kept updated records of all transactions related to picking, packing and shipping items.
- Assisted with packing and shipping of finished products when needed.
- Planned and coordinated daily activities related to receiving, putting away, picking and packing and shipping operations.
- Provided guidance on best practices in warehousing operations such as receiving, putting away, replenishment, picking and packing and shipping processes.
- Managed daily paperwork related to receiving, storing, picking, packing and shipping products accurately.
- Inspected finished products for defects before packing and shipping them out to customers.
- Assisted with packing and shipping of products to clients in accordance with company policies.
- Verified theaccuracy of labels before packing and shipping finished products.
- Provided support to warehouse staff in receiving, storing, packing and shipping goods.
- Communicated effectively with team members regarding pick-up, packing and shipping processes.
- Organized and managed the loading, unloading, packing and shipping of products.
- Inspected product quality prior to packing and shipping out orders.
- Verified theaccuracy of customer order details before packing and shipping products.
- Maintained quality control standards when packing and shipping items.
Education
High School Diploma -
Secondary School
Bujumbura - Burundi09-2004
Primary School
Bujumbura-Burundi09-1988
Skills
- Quality Control Checks
- Stock replenishment
- Product Rotation
- Store Opening and Closing
- Positive and professional
- Order Processing
- Policy and Procedure Adherence
- Retail Store Operations
- Truck unloading
- Teamwork and Collaboration
- Time Management
- Interpersonal and written communication
- Problem-Solving
- Professional Appearance
- Relationship Building
- Independent judgement
- Conflict Resolution
- Interpersonal Communication
- Organization and Time Management
- Recordkeeping
- Team Management
- Critical Thinking
- Verbal Communication
Languages
English
Professional
French
Professional
Swahili
Professional
Kichewa
Professional
Kirundi
Professional
Timeline
Tobacco
Tobacco Malawi
11.2020 - 09.2023
Packing and Shipping
Illovo Sugar (Malawi)
02.2017 - 11.2019
High School Diploma -
Secondary School
Primary School
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