Fabrizio Stifano
Pimpama
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
13
13
years of professional experience
Work History
Business Development Manager and Key Accounts
Vittoria Food and Beverage
07.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Conducting Basic and Bronze barista trainings with Key accounts.
NSW Business Development Manager and Account Manager
Tea Drop Pty Ltd
11.2020 - 06.2023
- To generate sales among client accounts and prospects, including up-selling and cross-selling
- Operating as the point of contact for assigned customers in NSW
- Developing and maintaining long-term relationships with accounts
- Making sure clients receive requested products and services in a timely fashion
- Keeping accounts information and data updated into the system (SAP).
Sales Manager
Sunrise Group/The Common Good Coffee Company
09.2019 - 10.2020
- To maximize sales of coffee beans, t/a cups, coffee machines and other products linked to the coffee industry
- Ensure customers satisfaction, overseeing existing customers and seek for new opportunities of business, maintaining positive business relationship to ensure future sales, performing barista training and organizing deliveries to customers.
Store Manager
Sunrise Group/Jill and Jack’s café
10.2017 - 08.2019
- Responsible for hiring, training, and in some cases, development of employee
- Ensure staffing levels are adequate to effectively operate the store, and ensure employees receive training necessary for their job responsibilities
- Rostering, Ordering Stock, stock control and duties as Head Barista
- Liaising with suppliers and Cooperating with head office.
Café Manager
David Jones
06.2016 - 09.2017
- Cash handling, customer service, provide customers information about products, set up of the shop, stock rotating, quality check, labeling, training new staff members, making coffee.
Deli and Cafe Manager
Inlakesh Living Foods
09.2014 - 06.2016
- Serving customers, ensure customers satisfaction and take action to correct any problems, provide customers information on menu items such as preparation, describing ingredients and cooking methods, keep work station and areas hygienic and tidy, cash handling, opening of the shop and Deli assistant duties (wrapping, pricing and display products, slicing meats, cutting cheeses, helping the manager to do the orders)
- Developed Skills: Customer focusing, problem solving, working efficiently in a fast-paced environment, POS system, working as a part of a team.
Airport Ground Staff
Rome Fiumicino Airport
02.2013 - 08.2014
- Provide customers with flight information and promotions, take phone and face to face bookings from customers for flights and accommodation, data entry of customer contact and flight details into the booking system, escort customers to their check-in area
- Developed Skills: Customer focusing, communication skills, planning and organizing, working as part of a team.
Industrial Designer Internship
Bonamici Racing
01.2011 - 01.2013
- Planning and design motorcycles, using programs such as 3D Autocad, Rhino, and Photoshop
- Developed skills: Computer skills, Photoshop, creativity, Autocad 3D.
Education
Certificate IV in training and assessment -
Food safety certificate -
Hospitality certificate III -
RSA (Responsible Conduct Alcohol) -
RSG (Responsible Conduct Gambling) -
Certificate of Completion – AutoCAD 2010 3D -
Certificate of Completion – AutoCAD 2009 2D -
Certificate of Completion – 3ds max base -
Airport Steward Certificate -
01.2013
Certificate IV English Advanced -
Sydney TAFE
01.2012
Bachelor of Planning and Industrial Design -
Design University of Rome Italy
01.2011
Skills
- Business development and planning
- Decision-Making
- Account Management
- Customer Service
- Negotiations
- New Business Development
Languages
English
Italian
Driver License
Manual unrestricted driver license
Residency Status
Australian and Italian citizenship
Hobbies and Interests
- Played soccer for Italian Soccer teams for over 10 years
- Part of a marathon running team for over 5 years
- Coach for local u10 boys soccer team for 3 years
- Volunteer for 2 years for Southern Italian Triathlon Events
- Music and socializing with friends
- Movies and design
Timeline
Business Development Manager and Key Accounts
Vittoria Food and Beverage
07.2023 - Current
NSW Business Development Manager and Account Manager
Tea Drop Pty Ltd
11.2020 - 06.2023
Sales Manager
Sunrise Group/The Common Good Coffee Company
09.2019 - 10.2020
Store Manager
Sunrise Group/Jill and Jack’s café
10.2017 - 08.2019
Café Manager
David Jones
06.2016 - 09.2017
Deli and Cafe Manager
Inlakesh Living Foods
09.2014 - 06.2016
Airport Ground Staff
Rome Fiumicino Airport
02.2013 - 08.2014
Industrial Designer Internship
Bonamici Racing
01.2011 - 01.2013
Certificate IV in training and assessment -
Food safety certificate -
Hospitality certificate III -
RSA (Responsible Conduct Alcohol) -
RSG (Responsible Conduct Gambling) -
Certificate of Completion – AutoCAD 2010 3D -
Certificate of Completion – AutoCAD 2009 2D -
Certificate of Completion – 3ds max base -
Airport Steward Certificate -
Certificate IV English Advanced -
Sydney TAFE
Bachelor of Planning and Industrial Design -
Design University of Rome Italy
Similar Profiles
Tristan SolanoTristan Solano
Assistant Manager at Avanti Food & BeverageAssistant Manager at Avanti Food & Beverage
Anjan MajumdarAnjan Majumdar
Intern at Square Food & Beverage Ltd.Intern at Square Food & Beverage Ltd.
Jerold WebbJerold Webb
Production Supervisor at Berner Food and Beverage IncProduction Supervisor at Berner Food and Beverage Inc