Fabrizio Vitale Ciardi
Newcastle,NSW
Summary
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
10
10
years of professional experience
Work History
Sales Representative
Aspen Pharmacare
04.2012 - 01.2015
- Cultivated relationships with healthcare professionals to drive product awareness and increase sales opportunities.
- Conducted market research to identify emerging trends and customer needs, enhancing sales strategies.
- Delivered product presentations and training sessions for clients, ensuring comprehensive understanding of offerings.
- Analyzed sales data to identify areas for improvement, streamlining processes for better efficiency and results.
- Monitored competitor activities and industry trends to identify opportunities for market expansion.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
Sales Consultant
Althaia Pharmaceuticals
02.2009 - 04.2012
- Developed tailored sales presentations, addressing specific client needs and preferences.
- Trained junior consultants on effective sales techniques and product knowledge.
- Monitored competitor activities to inform strategic adjustments to sales tactics and positioning.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Manager
Drogarias 2000, Pharmacy
06.2005 - 02.2009
- Led team to optimize pharmacy operations, enhancing workflow efficiency and customer service quality.
- Implemented inventory management systems to reduce stock discrepancies and improve order accuracy.
- Conducted staff training programs to enhance product knowledge and improve patient consultation services.
- Developed strategic initiatives to increase medication adherence among patients, fostering better health outcomes.
- Analyzed customer feedback to identify service improvement areas, driving overall satisfaction rates upward.
- Monitored regulatory compliance, ensuring adherence to pharmacy laws and safety standards.
- Collaborated with healthcare providers to streamline prescription processing and enhance patient care delivery.
- Managed and motivated employees to be productive and engaged in work.
Sales and Marketing Representative
Novartis Pharmaceuticals
08.2004 - 06.2005
- Developed and executed targeted marketing campaigns to increase product awareness among healthcare professionals.
- Collaborated with cross-functional teams to enhance product positioning and sales strategies in competitive markets.
- Analyzed market trends and customer feedback to refine promotional materials and improve engagement strategies.
- Conducted presentations and training sessions for clients on product benefits, ensuring comprehensive understanding and compliance.
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
Education
Post Graduate - Marketing Administration
Fundação Armando Álvares Penteado
Sao Paulo06-2010
Bachelor's Degree - Public Marketing
Universidade of Paulista
Sao Paulo04-2005
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Relationship building
- Sales presentations
- Product and service sales
- Sales consultation
- Process improvement
- Customer needs assessment
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Sales Representative
Aspen Pharmacare
04.2012 - 01.2015
Sales Consultant
Althaia Pharmaceuticals
02.2009 - 04.2012
Manager
Drogarias 2000, Pharmacy
06.2005 - 02.2009
Sales and Marketing Representative
Novartis Pharmaceuticals
08.2004 - 06.2005
Post Graduate - Marketing Administration
Fundação Armando Álvares Penteado
Bachelor's Degree - Public Marketing
Universidade of Paulista
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