Fade Almaged
Sydney,Nsw
Summary
Proven Head Waiter at Embassy Venue, adept in client needs assessment and business development, enhanced customer loyalty through exceptional service and problem-solving. Mastered POS system training and upheld health standards, showcasing strong organizational skills and a commitment to excellence. Achieved significant positive feedback by leveraging interpersonal and technical skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Waiter
Embassy Venue
03.2023 - 09.2024
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Ensured compliance with health department regulations through consistent monitoring of cleanliness standards throughout the dining area.
Head Waiter
Eden Venue
01.2022 - 02.2023
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Education
Real Estate Certificate IV - Real Estate
TAFE
Granville NSW2024
High School Diploma -
St John's Park High School
St John's Park NSW10.2023
Skills
- Highly Professional
- Strong organizational skills
- Contract Negotiation
- Buyer Representation
- Social Media Marketing
- Property Marketing
- Client Needs Assessment
- Tech-Savvy
- Sales Presentations
- Comparative market analysis
- Business Development
- Real estate development
Certification
Certificate IV in Real estate Agency
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Head Waiter
Embassy Venue
03.2023 - 09.2024
Head Waiter
Eden Venue
01.2022 - 02.2023
Real Estate Certificate IV - Real Estate
TAFE
High School Diploma -
St John's Park High School
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