Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline

Fadi Esttaifan

Middleton Grange,NSW

Summary

Committed and hardworking Student with years of experience processing transactions, assisting customers, moving furniture, delivering joinery to job sites as well as help as an assistant leading hand. Dedicated to resolving issues, answering customer questions, monitoring prices and calling up customers. I am a creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues. I am also an adaptive worker capable of learning very efficiently and extremely used to working in challenging fast-paced environments that require deep problem solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Cashier/Shelf Stocker

Fred's One Stop Shopping
11.2019 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Removalist

Mate's Group Removals
09.2019 - 03.2023
  • This job consisted of lifting heavy items
  • Carrying furniture into and out of properties very precisely and carefully including up and down stairs, in and out of apartment buildings and houses
  • Loading and unloading trucks
  • Including wrapping of furniture items with pads and packing trucks securely and safely to ensure the customer was satisfied.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Joinery Deliverer/ Offsider

Maneto
11.2022 - 05.2023
  • Interacted with members of the public amd trades people politely and professionally
  • Inspected vehicle pre- and post-trip to identify maintenance and repair needs
  • Delivered the highest level of service to satisfy and retain customers
  • Met deadlines while working autonomously in a fast-paced environment
  • Loaded packages safely to minimize damage or reduce injury
  • Secured loads in the vehicle, distributing weight safely
  • Adhered to delivery instructions to properly collect and deliver products
  • Helped regularly with filing paperwork and running errands
  • Delivered Joinery to large skyscraper job sites in the CBD, North Sydney and Paramatta
  • Carefully managed to deliver the fragile joinery through the hazard-filled job sites
  • Safely loaded and unloaded trucks, vans and utes such that the joinery was secure and not damaged,
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Pick Packer/Logistics Assistant

DB Schenker, Labourpower
06.2023 - Current
  • Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Generated, distributed and filed copies of all billing paperwork.
  • Documented received materials into Microsoft Excel and Db Schenker website.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Oversaw daily inventory counts to maintain data accuracy.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
  • Conducted investigations to resolve issues related to logistics and cargo movements.

Leading Hand Assistant

Planet Builders
01.2023 - Current
  • Trained employees how to fix problems, correct mistakes and maximize productivity.
  • Controlled costs by effectively managing inventory and improving productivity.
  • Applied troubleshooting and diagnostics abilities to assess repair and maintenance needs.
  • Create work orders
  • Quality control
  • Using cost-effective construction methods
  • assisting specific tradespeople, such as bricklayers, carpenters, scaffolders or concrete
    workers.
  • Overseeing and supervising all tradespeople.
  • Ordering of materials and management of the building site.
  • Obtaining all necessary council and authority approvals.
  • Assisting in the erection and dismantling of scaffolding, ramps, catwalks, barricades, and
    warning lights (subject to certification).
  • Ensuring a constant supply of materials, and scheduling purchases well in advance
  • Construction site safety
  • Requested quotes for work, including assessing suppliers
  • Unloading, transporting, and stacking construction material.
  • Excavating trenches for footings and services with hand tools and, if necessary,
    jackhammers.
  • Concrete mixing, pouring, spreading and surface preparation for painters.
  • Worked on jobsite's to support the site engineers and project managers
  • Organising deliveries to sites
  • Responsible for maintaining and repairing various problems
  • wide range of build settings, including indoor jobs like hanging cupboards and fitting them with handles and working outside where they might erect scaffolding around buildings before going onto roofing duties.

Education

Bachelor of Civil Engineering Honours (Undergraduate) - Civil Engineering

University of Technology Sydney (UTS)
06.2027

High School Graduate -

Good Samaritan Catholic College, Hinchinbrook, NSW
11.2022

Atar 91.40. Distinguished achiever in Extension Maths, Advanced Maths, Physics and Business Studies.

  • Vice Captain Graduating year as well as a role in leadership from years 7-11

Skills

  • Ability to handle cash
  • Problem Solving
  • Leadership Skills
  • Delivery logging
  • Vehicle maintenance
  • Product loading
  • Load balancing
  • Heavy Lifting
  • Vehicle loading
  • Item padding
  • Effective communication
  • Versatile and receptive fast Learner
  • Excellent interpersonal skills
  • Proficient with MS Office software and applications (Word, Excel, PowerPoint)
  • Strong analytical and problem-solving abilities
  • Hardworking, trustworthy and reliable
  • Ability to work well under pressure and meet tight deadlines
  • Customer Service Management
  • Complaint Handling & Resolution
  • Customer Satisfaction Enhancement
  • Report & Document Preparation
  • Spreadsheet & Database Creation
  • Teambuilding & Training
  • Records Management
  • Policy Management

Languages

English
Native or Bilingual
Arabic
Professional Working

Additional Information

References

Mates Group Removals: Ameleana Moshe, 0452 119 330, Ameleanae@gmail.com

Maneto: Rhys A: 0413 300 107, rhys.ali1991@gmail.com

Planet Builders: Aeiden Yalda, Senior Engineer, Construction Manager, 0405 390 128, aeiden.yalda@gmail.com

Timeline

Pick Packer/Logistics Assistant - DB Schenker, Labourpower
06.2023 - Current
Leading Hand Assistant - Planet Builders
01.2023 - Current
Joinery Deliverer/ Offsider - Maneto
11.2022 - 05.2023
Cashier/Shelf Stocker - Fred's One Stop Shopping
11.2019 - 11.2022
Removalist - Mate's Group Removals
09.2019 - 03.2023
University of Technology Sydney (UTS) - Bachelor of Civil Engineering Honours (Undergraduate), Civil Engineering
Good Samaritan Catholic College - High School Graduate,

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Fadi Esttaifan