Proven childcare assistant at Oxford Greens Early Education Centre Bass Hill, adept in early childhood education and interpersonal communication. Enhanced cognitive development through educational activities, achieving a notable improvement in children's learning outcomes. Demonstrated exceptional patience, empathy, and a commitment to safety, fostering strong relationships with parents and staff.
Work History
Childcare Assistant
Oxford Greens Early Education Centre Bass Hill
Supervised free play and other activities to keep children safe.
Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
Assisted with meal preparation and feeding to meet children's dietary needs.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
Boosted children''s cognitive development with age-appropriate educational games and activities.
Monitored children's progress and identified areas of improvement.
Maintained daily records of children's individual activities, behaviors, meals, and naps.
Maintained child-friendly environment by allowing frequent access to outdoor activities.
Accounts Receivable Clerk/ Sales
Fresh Poultry Co Pty Ltd
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Submitted cash and check deposits and generated cash receipts to record money received.
Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Used accounting software to reconcile accounts, track income, and generate invoices.
Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
Made outbound calls to vendors and customers to discuss and resolve account needs.
Responded to inbound inquiries regarding accounts and payments.
Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
Legal Secretary Assistant
Allens Arthur Robinson
Served as liaison between attorneys and clients fostering a positive relationship while addressing inquiries promptly.
Strengthened relationships among colleagues within the firm through collaboration on interdepartmental projects.
Managed billing processes to ensure timely payment from clients and minimize outstanding balances.
Ensured confidentiality of sensitive client information through strict adherence to privacy policies when handling documents.
Assisted attorneys in staying compliant with court rules by tracking deadlines for motions, responses, and other filings.
Maintained an organized filing system for efficient retrieval of legal documents and client information.
Enhanced attorney efficiency by providing meticulous proofreading and editing support for legal documents.
Reduced errors in legal documents by diligently reviewing drafts for accuracy, clarity, and proper formatting.
Streamlined office operations with the timely drafting of legal correspondence, memos, and court filings.
Organized files for court proceedings.
Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
Received and placed telephone calls to clients and prospective clients.
Transcribed legal documents and phone conversations.
OOSHC Assistant
YMCA Revesby
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Improved organizational culture by planning and executing engaging team-building events.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Completed daily logs for management review.
Education
Certificate In Customer Service - Customer Service
TAFE NSW
NSW
06.2004
Certificate III Business Office Administration - Office
TAFE NSW
NSW
10.1999
Certificate 111 In Child Care - Early Learning And Child Care
Sydney Business And Travel Academy
09.1998
Skills
Problem-solving
Cheerful and energetic
Active listener
Hygiene practices
Patience and empathy
Safety awareness
Reliable and punctual
Arts, crafts, and games
Food handling preparation
CPR training
Outdoor activities
Early childhood education
Child development
Diaper changes and feedings
Emotionally supportive
Approachable
Parent communication
Time management
Special-needs childcare
Positive reinforcement
Cultural sensitivity
Behavioral disorders
Interpersonal and written communication
Bilingual in language
Basic first aid
Daily routine organization
Teamwork oriented
Group supervision
Languages
Arabic
Elementary
Timeline
Childcare Assistant
Oxford Greens Early Education Centre Bass Hill
Accounts Receivable Clerk/ Sales
Fresh Poultry Co Pty Ltd
Legal Secretary Assistant
Allens Arthur Robinson
OOSHC Assistant
YMCA Revesby
Certificate In Customer Service - Customer Service
TAFE NSW
Certificate III Business Office Administration - Office
TAFE NSW
Certificate 111 In Child Care - Early Learning And Child Care