Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Fadya Alzedan

Summary

Productive intern pharmacist with proven track record of excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency.

Overview

26
26
years of professional experience

Work History

Pharmacy assistant

Cincotta Chemist
01.2019 - 01.2024

Pharmacist and Business Owner

Fadya Pharmacy
01.1998 - 04.2014
  • Established and managed all aspects of my own profitable pharmacy
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Maintained appropriate drug records and completed reports as necessary.
  • Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
  • Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
  • Educated patients on medication, tools and equipment to promote patient-centred care and increase adherence to treatment.
  • Conducted blood pressure screenings to reduce heart attack, stroke and death.
  • Established strong customer relationships through excellent communication and attentive service.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.

Education

APC Knowledge Assessment of Pharmaceutical Sciences (KAPS) examination -

04.2021

Certificate III in Community Pharmacy -

Just Careers Training
10.2019

Bachelor of Pharmaceutical Chemistry -

University of Damascus
01.1997

Skills

  • Empathetic and caring
  • Excellent customer service
  • Fluent in both English and Arabic
  • Competent in training and developing staff
  • Team oriented and able to work well independently
  • Eager to continue to learn and develop my existing skills
  • Attention to detail
  • Can work well under pressure
  • Customer Service and Communication Skills
  • Prescription Verification
  • Pharmacy Ethics

References

Available on request

Languages

Arabic
Native or Bilingual
English
Professional Working

Timeline

Pharmacy assistant

Cincotta Chemist
01.2019 - 01.2024

Pharmacist and Business Owner

Fadya Pharmacy
01.1998 - 04.2014

APC Knowledge Assessment of Pharmaceutical Sciences (KAPS) examination -

Certificate III in Community Pharmacy -

Just Careers Training

Bachelor of Pharmaceutical Chemistry -

University of Damascus
Fadya Alzedan