Summary
Overview
Work History
Education
Skills
Timeline
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Fadzai Nzuwa

Fadzai Nzuwa

Melbourne,VIC

Summary

I am Fadzai or Ashlee, I bring 5+ years of fashion retail experience, specially in sales & customer relations. I am a professional retail worker with proven experience in customer service, sales, and stock management. Known for strong team collaboration, adaptability, and solutions-driven approach. Skilled in assisting customers, handling transactions, and maintaining store organization. Reliable and results-focused, ready to contribute effectively in dynamic retail environment.

Overview

5
5
years of professional experience

Work History

Retail Assistant

NIQUE FITZROY
11.2023 - 06.2024
  • More Elevated Boutique Setting- Working within a Tight-Knit Team
  • Creating Social Media Content
  • In-store Interiors Styling
  • Stock Management
  • Catering to both Local and Inter-state Cliental.

Retail Assistant

UNIQLO
01.2023 - 09.2023
  • Attending to Customer Needs in the Highest & most Professional Degree
  • Stock Room Operations
  • POS operation & In-store Announcements
  • Fitting Room Operations
  • Clothing Alterations.

Retail Assistant

VALLEY GIRL
11.2022 - 01.2023
  • As 'Person in Charge': assisted staff with their sales skills, communication & general queries.
  • Sales + POS Operation
  • Maintained Store Standard
  • Banking
  • Store Open & Close Procedures

Retail Assistant

YD
11.2020 - 11.2022
  • Serving & Styling Customers
  • POS Operations
  • Store Open & Close procedure
  • Stock & Inventory
  • Handling Customer Online & In-store Orders

Retail Assistant

COTTON ON
09.2019 - 07.2020
  • POS Operations
  • Handling Fitting Rooms
  • Greeting Customers Upon Entrance
  • General Customer Assistance

Education

Bachelor - Filmmaking & Film Studies

SAE Institute
South Melbourne
01.2021

Victorian Certificate of Education -

Koonung Secondary College
Mont Albert, VIC
01.2018

Skills

  • POS Operation
  • Stock/ Inventory Organising
  • Customer Service Decorum
  • KPI & Sales Knowledge
  • Retail Social Media Management
  • Efficient Communication
  • Bi-lingual: English & Shona
  • Attentive to Instruction
  • IT & Digital Camera Knowledge
  • Friendly Welcoming Attitude
  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • Sales floor organization

Timeline

Retail Assistant

NIQUE FITZROY
11.2023 - 06.2024

Retail Assistant

UNIQLO
01.2023 - 09.2023

Retail Assistant

VALLEY GIRL
11.2022 - 01.2023

Retail Assistant

YD
11.2020 - 11.2022

Retail Assistant

COTTON ON
09.2019 - 07.2020

Bachelor - Filmmaking & Film Studies

SAE Institute

Victorian Certificate of Education -

Koonung Secondary College

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Fadzai Nzuwa