Faeq Hossain Nabil
Rhodes,NSW
Summary
Motivated and customer-focused professional with the experience in fast-paced retail environments and a strong foundation in administration and digital systems. Currently pursuing a Bachelor of Information Technology with a major in Artificial Intelligence at Macquarie University. Proven ability to provide exceptional service, manage multiple tasks efficiently and communicate effectively with diverse customers.
Overview
2
2
years of professional experience
Work History
Team Member
Woolworths
08.2024 - Current
- Streamlined customer support processes for increased efficiency and faster resolution times.
- Actively contributed ideas during brainstorming sessions aimed at enhancing team performance levels.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Retail Team Member
EzyMart
07.2024 - 01.2025
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Improved store''s overall operational efficiency by taking initiative in identifying areas for improvement and suggesting actionable solutions.
Data Entry Team Member
Danriyal Solution
02.2023 - 01.2024
- Exhibited strong attention to detail while working under pressure, meeting tight deadlines without compromising quality standards.
- Contributed to team goals by assisting colleagues in completing their work when necessary.
- Increased departmental organization by creating clear filing systems for digital documents and records.
Education
Bachelor of Science - IT Major in Artificial Intelligence
Macquarie University
Sydney, NSW01-2026
Skills
- Written communication proficiency
- Fast typing speed
- Critical thinking
- Data entry
- Customer service
- Team work
- Multitasking
- Positive Attitude
- Appointment setting
- Problem-solving
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Team Member
Woolworths
08.2024 - Current
Retail Team Member
EzyMart
07.2024 - 01.2025
Data Entry Team Member
Danriyal Solution
02.2023 - 01.2024
Bachelor of Science - IT Major in Artificial Intelligence
Macquarie University
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