Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fagalele pua

Wellington - Wellington City,NZ

Summary

Dedicated food service manager with several years of experience overseeing staff and operations for the field. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service. Seasoned Supervisor in Catering with proven background in managing large-scale events. Known for fostering successful team environments and ensuring customer satisfaction through effective communication and problem-solving skills. Demonstrated ability to manage inventory, oversee event set-up, and coordinate staff schedules. Consistently delivered high-quality service, exceeding client expectations and contributing to repeat business growth.

Overview

3
3
years of professional experience

Work History

Supervisor - Catering

Mitesh
Wellington - Wellington City, New Zealand
01.2022 - Current
  • Supervised catering staff to ensure quality service delivery and customer satisfaction.
  • Managed the scheduling of catering staff members to meet customer demands efficiently.
  • Resolved conflicts between employees in a professional manner.
  • Provided leadership in resolving issues related to staffing, equipment, supplies, and other operational matters.
  • Monitored food preparation to guarantee that health standards were met.
  • Gathered customer requirements and worked with catering team in implementing specifications.
  • Worked with chefs to prepare custom menus, special meals, and featured beverages.
  • Oversaw the hiring, training, and supervision of catering staff, promoting a culture of excellence and professionalism.
  • Conducted staff performance evaluations, providing feedback and coaching to enhance service quality.

Barback

Sarah Boltan
Wellington - Wellington City, New Zealand
03.2022 - 05.2024
  • Restocked ice and prepared garnishes for drinks.
  • Organized bottles and cans on shelves according to brand or type.
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.
  • Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
  • Followed safety protocols such as properly storing equipment away after use.
  • Provided excellent customer service while interacting with guests in a friendly manner.
  • Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
  • Set up glassware for customers in anticipation of drink orders.
  • Continuously monitored beverage stock levels during peak hours of operation.

Education

Some College (No Degree) -

Rongotai College
170 Coutts Street Wellington 6022

Skills

  • Staff supervision
  • Menu development
  • Event coordination
  • Quality control
  • Health standards
  • Customer service
  • Hygiene standards

Timeline

Barback

Sarah Boltan
03.2022 - 05.2024

Supervisor - Catering

Mitesh
01.2022 - Current

Some College (No Degree) -

Rongotai College
Fagalele pua