Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Faheem Abdulla

Stretton

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Retail management professional prepared to drive store performance and enhance customer experiences.

Overview

8
8
years of professional experience

Work History

Store Manager

Cignall
04.2020 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.

Shop Assistant

Cignall
02.2017 - 04.2020
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Organized shelves to remove slow moving items and add new merchandise.

Education

Bachelor of Business -

Queensland University of Technology
Brisbane, QLD

Diploma of Accounting -

TAFE Queensland
Southbank
11-2017

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store opening and closing
  • Friendly and positive
  • Outstanding communication skills
  • Inventory management
  • Cash management

Interests

  • Team Sports
  • Video Gaming
  • Playing Sports
  • Astrology
  • Coding and Programming
  • Virtual Reality
  • Strategy Games
  • Engaging in food photography and sharing culinary creations on social media

Timeline

Store Manager

Cignall
04.2020 - Current

Shop Assistant

Cignall
02.2017 - 04.2020

Bachelor of Business -

Queensland University of Technology

Diploma of Accounting -

TAFE Queensland

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Faheem Abdulla