FAHIM AHMED
Red Rooster Restaurant
4 Carrington Cct, Leumeah
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
2
years of professional experience
Work History
Shift Supervisor
1 Year 10 Months- Managed front-of-house activities to enhance customer experience and maintain high satisfaction levels.
- Implemented comprehensive training programs to enhance team members' understanding of restaurant policies and procedures.
- Executed inventory control measures by placing orders to sustain consistent stock levels.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Supervised front-of-house operations, ensuring optimal customer service and satisfaction.
- Trained and developed team members on restaurant policies and procedures.
Education
Master of Science - Engineering Management
Skills
Cash handling
Workforce development
Workplace hazard management
Labor and food cost control
Availability
- Sunday
- Monday
- Tuesday
Timeline
Shift Supervisor
Red Rooster Restaurant
10.2024 - Current
Central Queensland University
Master of Science from Engineering Management