FAHIM AZAD AUNIK
Bellerive
Summary
B.E. in Electrical and Electronic Engineering with a positive Migration Skills Assessment from Engineers Australia and a Master of Information Technology from the University of Tasmania. I possess in-depth technical knowledge in electrical, electronic, and digital systems, along with academic project experience and IT skills in computer systems and networking. I am extremely eager to start my career as a Service and Support Technician and be a part of the installation, maintenance, and technical support team. I possess full working rights in Australia and am located in Hobart.
Overview
3
3
years of professional experience
Work History
Customer Representative - Customer Service
Ampol South
Hobart, TAS
06.2024 - Current
- Operated and maintained Ampol POS software systems.
- Data entry and product pricing update.
- Managed over 50 customers calls per day.
- Assisted customers with inquiries, providing accurate product information and resolving issues promptly.
- Processed transactions efficiently, ensuring adherence to company policies and procedures.
- Observing patterns to aid in stock decisions.
Team Member- Hospitality Sector
Ibis style
Hobart, TAS
05.2023 - 06.2024
- Provided professional guest service using hotel management systems.
- Worked on customers’ requirements and satisfaction.
Education
Master of Information Technology & Systems
University of Tasmania
Hobart, TAS08-2025
B.Sc. - Electrical and Electronic Engineering, Power Energy and Systems
Ahsanullah University of Science & Technology
Bangladesh08-2019
Skills
- Power Systems and Transmission Protection
- Renewable Energy Systems (Solar PV, MPPT, Inverters)
- Electrical Machines and Motor Control (Induction Motors, V/f Control) Control Systems (PID and Fuzzy Logic Controllers)
- Power Electronics (DC-DC Converters, PWM, Harmonic Filtering) Circuit Design, Analysis, and Simulation
- Familiar with computer hardware, software, and networking concepts
- Fault Detection, Protection Relays, and System Stability Analysis Knowledge of IEC standards related to power and protection systems MATLAB / Simulink (Modelling, Simulation, Control System Analysis) Multisim (Circuit Design and Power Electronics Simulation) Programming and Scripting: Python, MATLAB
- Web Technologies (basic): PHP, JavaScript
- Software Quality assurance
- IT support
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Customer service excellence
Timeline
Customer Representative - Customer Service
Ampol South
06.2024 - Current
Team Member- Hospitality Sector
Ibis style
05.2023 - 06.2024
Master of Information Technology & Systems
University of Tasmania
B.Sc. - Electrical and Electronic Engineering, Power Energy and Systems
Ahsanullah University of Science & Technology