FAHIM AZAD AUNIK
Ampol South
Bellerive
3
years of professional experience
B.E. in Electrical and Electronic Engineering with a positive Migration Skills Assessment from Engineers Australia and a Master of Information Technology from the University of Tasmania. I possess in-depth technical knowledge in electrical, electronic, and digital systems, along with academic project experience and IT skills in computer systems and networking. I am extremely eager to start my career as a Service and Support Technician and be a part of the installation, maintenance, and technical support team. I possess full working rights in Australia and am located in Hobart.
Work History
Customer Representative - Customer Service
2 Years 3 Months- Operated and maintained Ampol POS software systems.
- Data entry and product pricing update.
- Managed over 50 customers calls per day.
- Assisted customers with inquiries, providing accurate product information and resolving issues promptly.
- Processed transactions efficiently, ensuring adherence to company policies and procedures.
- Observing patterns to aid in stock decisions.
Team Member- Hospitality Sector
1 Year 1 Month- Provided professional guest service using hotel management systems.
- Worked on customers’ requirements and satisfaction.
Education
- Master of Information Technology & Systems
B.Sc. - Electrical and Electronic Engineering, Power Energy and Systems
Skills
Power Systems and Transmission Protection
Renewable Energy Systems (Solar PV
MPPT
Inverters)
Electrical Machines and Motor Control (Induction Motors
V/f Control) Control Systems (PID and Fuzzy Logic Controllers)
Power Electronics (DC-DC Converters
PWM
Harmonic Filtering) Circuit Design
Analysis
and Simulation
Familiar with computer hardware
software
and networking concepts
Fault Detection
Protection Relays
and System Stability Analysis Knowledge of IEC standards related to power and protection systems MATLAB / Simulink (Modelling
Simulation
Control System Analysis) Multisim (Circuit Design and Power Electronics Simulation) Programming and Scripting: Python
MATLAB
Web Technologies (basic): PHP
JavaScript
Software Quality assurance
IT support
Proficient in Microsoft Office (Word
Excel
PowerPoint)
Customer service excellence
Timeline
Customer Representative - Customer Service
Ampol South
06.2024 - CurrentRead More
Team Member- Hospitality Sector
Ibis style
05.2023 - 06.2024Read More
University of Tasmania
from Master of Information Technology & Systems
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Ahsanullah University of Science & Technology
B.Sc. from Electrical and Electronic Engineering, Power Energy and Systems
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