Fahim Hossain
Bankstown,Sydney, NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Valet Laundry
Four Seasons Hotel Sydney
199 George St, The Rocks NSW 2200
03.2023 - Current
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collected soiled linens and clothing and pretreated stains.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Examined dried clothes to identify stains, tears and issues.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Received and counted clothing items to provide fees and date of pick up for customers.
- Operated machines correctly by following machine instructions and safety regulations.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Helped customers with choosing appropriate cleaning cycles and techniques.
- Tested machines and made minor adjustments, keeping equipment functional.
- Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
Junior Executive
N.S CARGO SERVICES LTD.
101/1B,R.K. Mission Road Gopibagh Bishwa Road, Dhaka 1203
05.2019 - 02.2023
- Proofread technical and creative outputs and deliverables for adherence to quality standards
- Reviewed invoices and monitored payments for timely reconciliation.
- Scheduled and managed more than 03 projects per year.
- Monitored expenditures to mitigate risk of overages.
- Interviewed, recruited and trained new onboarding candidates.
Sales Officer
Plus Point Clothing Store
68 Naya Paltan , Dhaka Bangladesh
03.2022 - 05.2022
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Responded to customer needs by answering questions and providing detailed information about new products.
- Recommended and implemented strategic initiatives targeting new business to increase sales 5%.
- Identified and qualified new distributors to increase market share in key territories.
- Supervised, trained and mentored staff of 25, resulting in consistent team achievement.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Waiter,Kitchen Hand
KFC
03 New Baily Road,10 Natok Sharoni Gold Hunt, Dhaka - 1217
03.2018 - 08.2018
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Informed customers about daily and seasonal specials.
- Plated and presented food following chef requirements.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
GED -
Mentors
166/1Mirpur Road,Beside,Dolphin Golli,Dhaka 120510.2019
Skills
- Creative Solutions
- Supply Replenishment
- Laundry Equipment Maintenance
- Scheduled Services
- Laundry Distribution
- Guest Satisfaction
- Maintaining Safety Protocols
- Hospitality Management
- Order Management
- Goals and Performance
Certification
1. Certificate of participation from the University of New South wales and Oxford International School, Dhaka, Bangladesh. Certificate of International Assessment of School participation in Mathematics.
Educational Assessments Australia. (2009)
2. Certifying statement from University of Cambridge for GCE Ordinary Level. (2016)
Additional Information
1. Scout member at Oxford International School Scout Group around 3 years.
2. Completed Computer course on Ms word.
Hobbies
Playing cricket and football. Achieved a lot of cups and medals in local, sub division and division level cricket tournament.
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Timeline
Valet Laundry
Four Seasons Hotel Sydney
03.2023 - Current
Sales Officer
Plus Point Clothing Store
03.2022 - 05.2022
Junior Executive
N.S CARGO SERVICES LTD.
05.2019 - 02.2023
Waiter,Kitchen Hand
KFC
03.2018 - 08.2018
GED -
Mentors