Fahima Shafaie
Melbourne
Summary
Motivated and adaptable individual with a strong work ethic and a positive attitude, developed foundational skills in teamwork, customer service, and time management. Eager to apply my dedication to learning and ability to adapt quickly in a professional environment. Known for being reliable, detail-oriented, and enthusiastic about contributing to team success. Seeking opportunities to build on these skills while delivering excellent results.
Overview
1
1
Certification
Work History
Customer Service Team Member
Coles
Dandenong, VIC
06.2022 - 06.2022
- Completed one-week work experience.
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.
Education
Bachelor of Science -
Monash University
Clayton, VIC12-2027
High School Diploma -
Noble Park Secondary College
Noble Park, VIC10-2024
Skills
- positive attitude
- organised and efficient
- multitasking
- teamwork
- time management
- reliability
- Active listening
- Stocking supplies and retail products
Certification
Completed year 12
Noble Park Secondary College
2023
Academic Excellence in EAL (English as an additional language)
Noble Park Secondary College
2022, 2023
completed year 12 studies in Persian
Victorian School of languages
2023
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Customer Service Team Member
Coles
06.2022 - 06.2022
Bachelor of Science -
Monash University
High School Diploma -
Noble Park Secondary College