Fahim Al Ahad
Canberra,Australia
Summary
Results-driven and strategic-minded professional with a proven track record in Leadership and Talent Program Management. Offering a unique blend of organizational leadership, talent development expertise, and project management skills. Adept at designing and implementing innovative programs to attract, retain, and develop top talent. Demonstrated success in creating and executing leadership development initiatives that align with organizational goals. Skilled in fostering a culture of continuous learning and professional growth. Proactive in identifying and addressing talent gaps, driving workforce planning, and enhancing employee engagement. Known for effective collaboration with cross-functional teams to achieve organizational objectives. Leveraging a keen understanding of leadership principles and talent management best practices to cultivate high-performing teams. Eager to contribute strategic insights and operational excellence to drive success in a dynamic Leadership and Talent Program Manager role.
Overview
4
4
years of professional experience
Work History
Head of the Department
Austar Solar Pty Ltd
11.2022 - Current
- Streamlined department operations by implementing efficient management processes and systems.
- Improved employee morale and productivity through effective leadership and communication strategies.
- Managed Leads and Qualified for the company to make sure resources are not wasted.
- Managed budgets, resources, and timelines effectively to ensure the successful completion of all projects.
- Oversight of the processes from start to finish for every job ensuring client satisfaction.
Sales Associate
Gerald Slaven Ford
01.2022 - 11.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Assistant
SKECHERS Factory Outlet
02.2020 - 06.2021
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Ensured highest of KPIs in the whole store.
Education
Bachelors of Commerce - Management Information Systems
Macquarie University
Sydney, NSW02.2021
Skills
- Partnership Building
- Industry Expertise
- Team Management
- Microsoft office
- Opening and Closing Procedures
- Customer service
- Multitasking
- Interpersonal skills
Accomplishments
Passed with Credit in my Bachelors degree
Affiliations
- Singer
- Dancing Jockey
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Limited Working
Urdu
Limited Working
Timeline
Head of the Department
Austar Solar Pty Ltd
11.2022 - Current
Sales Associate
Gerald Slaven Ford
01.2022 - 11.2022
Sales Assistant
SKECHERS Factory Outlet
02.2020 - 06.2021
Bachelors of Commerce - Management Information Systems
Macquarie University
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