Faiae Matafeo
Narre Warren,VIC
Summary
Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success.
Overview
5
5
years of professional experience
Work History
Retail Worker
BP Petrol Station
01.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Truss Assembler
Inotek Exec
06.2021 - 08.2021
- Reduced waste material by optimizing cutting patterns and utilizing resources effectively.
- Enhanced truss assembly efficiency by streamlining production processes and implementing time-saving techniques.
- Coordinated with design teams on project details, enabling accurate execution of blueprints during the assembly process.
- Collaborated with team members for seamless coordination of tasks and efficient workflow.
Restaurant Server
Banana Leaf
01.2020 - 12.2020
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Student Teacher
Coral Park Primary School
01.2020 - 12.2020
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Cultivated positive relationships with administration, teaching staff, and students.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
Education
High School Diploma -
Hampton Park Secondary College
Hampton Park, VIC10-2019
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Cash handling accuracy
- Order processing
- Sales promotion
- Problem-solving
- Time management
- Workplace safety compliance
Timeline
Retail Worker
BP Petrol Station
01.2022 - Current
Truss Assembler
Inotek Exec
06.2021 - 08.2021
Restaurant Server
Banana Leaf
01.2020 - 12.2020
Student Teacher
Coral Park Primary School
01.2020 - 12.2020
High School Diploma -
Hampton Park Secondary College
Similar Profiles
Riley ParryRiley Parry
Service Attendant Petrol Station at Kurrajong BP Petrol StationService Attendant Petrol Station at Kurrajong BP Petrol Station
Dhruvil PatelDhruvil Patel
Assistant Manager at BP Petrol StationAssistant Manager at BP Petrol Station
RASANDEEP KAURRASANDEEP KAUR
Customer Service Representative at BP PETROL STATIONCustomer Service Representative at BP PETROL STATION
Tasnim SamiraTasnim Samira
Outbound Customer Care Advisor at BupaOutbound Customer Care Advisor at Bupa
Hayden PurserHayden Purser
Director at Purser PaintingDirector at Purser Painting