Pepe Tiumalu
The Ponds,Australia
Summary
Highly motivated and experienced professional seeking a challenging position in office administration. Offers extensive skills and superior organization abilities to fully utilize in a dynamic work environment. Committed to delivering exceptional administrative support and ensuring efficient operations. Excels in multitasking, problem-solving, and attention to detail, with a proven track record of achieving results.
Overview
19
19
years of professional experience
Work History
Customer Service Representative
DHL-NSW
09.2021 - 07.2024
- 1
- Answering Customer enquiries
- 2
- Keeping records of Customer Interactions
- 3
- Providing products and service information
- 4
- Handling Customer complaints
- 5
- Assisting with order placement and processing
- 6
- Managing database records
- 7
- Follow communication and procedures, guidelines and policies
- 8
- Generate sales lead
- 9
- Processing Bills
Project Administrator
Datatecks-Sydney Western Suburbs NSW
10.2018 - 07.2021
- Creating Job Report
- Ordering Customers Supplies
- Updating Sub-Contractors Insurance Spreadsheets
- Dial Before You Dig (DBYD)
- Scanning Documents and Filing in Cabinets
- Ordering Materials from NBN Store
- Checking Emails and respond to Emails
- Constructing plans for projects
- Creating Variations Proposals
- Raising CRQ from Citrix System
Childcare Educator
Afroz Childcare Center-Sydney NSW
03.2015 - 11.2017
- Teaching Children new skills
- Arranging day out
- Preparation of Routines
- Supervising the Children in play time
- Updating information regarding Children contact Details
- Understanding Regulations and Law regarding Children's Act's
Office Administration Assistant
Toll Customised Solutions-Sydney NSW
02.2012 - 10.2014
- Processing Orders
- Entering clients information into Databases
- Sorting out files for different companies
- Diary Management
- Banking
- Invoices and Receipts
- Inbounds and outbound Telephone Inquiries
- SAP & MYOB
Office Assistant
Drake Recruitment-Sydney NSW
05.2009 - 03.2011
- SAP Experience
- Organizational Skills - Arranging of meetings and Documentation
- Leading Office Staff
- Ability to prioritize and handle stress in fast based environments
- Fast learner
- Assisted the employees in building and maintaining their individual databases
- Monitor and ongoing job interviews and hiring people to see if they are conducted as per policies and standards of the firm
- Conducted orientation and induction ceremonies with the employees and educated them about the expectations of the firm and about their duties
- Provide feedback on individuals performance of the employees
Data Entry/Administration
Supply Chain Distribution Center-Sydney NSW
03.2005 - 02.2009
- Prepare Documentation data entry
- Verified, updated and corrected source documents
- Enter data into designated database and form
- Check printout for errors and performed statistical checks for accuracy
- Stored and managed completed documents
- Setup and maintained files according to company procedures
- Recorded all tasks and activities
- Prepared and submitted reports
- Routed data to appropriate staff
- Research and retrieve requests data
- Prepared written documents
- Performed daily controls function
Education
Certificate I - IV - Floristry Academy Diploma
Courses for Success
02.2025
Certificate I - IV - Childcare Assistant
International School of Education
Sydney, NSW11.2016
Diploma - Business Management
Manukau Institute of Technology
Auckland11.2002
Diploma - Travel and Tourism
Best Training Institution
Auckland12.2001
Certificate - Computing
Piero Education of Technology
Auckland11.2000
Advance Diploma - Business Administration
Manukau Institute of Technology
Auckland07.2000
Skills
- Microsoft Office, Microsoft Excell, Microsoft PowerPoint, Microsoft Outlook, (10 years)
- Project Management
- Project Coordination
- Document Management
- Microsoft SharePoint
- SAP
- Office Management
- Microsoft Project
- Project Planning
- Personal Assistant Experience
- Data Warehouse
- Computer Networking
- Change Management
- Business Requirements
- Business Analysis
- Calendar Management
Links
http://tiumalu.pepe@yahoo.com
Timeline
Customer Service Representative
DHL-NSW
09.2021 - 07.2024
Project Administrator
Datatecks-Sydney Western Suburbs NSW
10.2018 - 07.2021
Childcare Educator
Afroz Childcare Center-Sydney NSW
03.2015 - 11.2017
Office Administration Assistant
Toll Customised Solutions-Sydney NSW
02.2012 - 10.2014
Office Assistant
Drake Recruitment-Sydney NSW
05.2009 - 03.2011
Data Entry/Administration
Supply Chain Distribution Center-Sydney NSW
03.2005 - 02.2009
Certificate I - IV - Floristry Academy Diploma
Courses for Success
Certificate I - IV - Childcare Assistant
International School of Education
Diploma - Business Management
Manukau Institute of Technology
Diploma - Travel and Tourism
Best Training Institution
Certificate - Computing
Piero Education of Technology
Advance Diploma - Business Administration
Manukau Institute of Technology
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