Fairlie Page
Kippa-Ring,QLD
Summary
Shift Supervisor at KFC with a proven track record in enhancing team performance and customer satisfaction. Skilled in cash handling and employee training, I effectively resolved complaints and enforced safety policies, fostering a positive work environment. I consistently drove improvements in service delivery. Energetic and dependable, possessing strong organizational and communication skills. Well-versed in operational procedures and team management, capable of ensuring seamless shift transitions to achieve operational efficiency.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
KFC
04.2023 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored team members on operational procedures and customer service standards.
- Monitored team performance, providing feedback to enhance productivity and morale.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Completed store opening and closing procedures and balanced tills.
- Conducted regular safety audits to uphold compliance with health regulations and company policies.
Education
Hospitality Operations Level 3 - Hospitality
CTA Training Specialists
Redcliffe, QLD06-2025
No Degree -
Redcliffe State High School
Redcliffe11-2023
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Safety awareness
- Policy enforcement
- Team leadership
- Problem-solving
- Positive attitude
- Strong verbal and written communication
- Team collaboration
- Complaint resolution
Timeline
Shift Supervisor
KFC
04.2023 - Current
Hospitality Operations Level 3 - Hospitality
CTA Training Specialists
No Degree -
Redcliffe State High School