Faisal
Ellenbrook
Summary
I am a highly motivated and experienced Security professional seeking a challenging role in a dynamic organisation where I can leverage my skills and expertise to contribute to the company's growth and success. I aim to utilise my strong problem-solving abilities, excellent communication skills, and proven track record of delivering results to drive innovation and achieve business objectives. With a passion for continuous learning and a keen eye for detail, I am committed to exceeding expectations and making a significant impact in a collaborative, forward-thinking work environment.
Overview
10
10
years of professional experience
Work History
Head Of Physical Security
Grosvenor Place
01.2016 - Current
- Led and managed a high-performing team of security officers, ensuring adherence to site Standard Operating Procedures (SOPs) and client requirements.
- Provided exceptional front-of-house security, delivering top-tier customer service and maintaining a professional and welcoming presence.
- Conducted site patrols, access control, and incident response to ensure the safety of employees, visitors, and assets.
- Developed and maintained strong stakeholder relationships, acting as a key liaison between security operations and company management.
- Delivered comprehensive reports on site operations, security incidents, and areas for improvement to both the client and security management.
Control Room Operator
SNP Security
12.2015 - 08.2017
- Monitored and operated CCTV systems, emergency management protocols, and fire systems to ensure a safe and compliant workplace.
- Supervised key security functions, including visitor sign-in systems, key/card issuance, and contractor compliance monitoring.
- Led team coaching and mentoring initiatives, enhancing performance, teamwork, and professional growth.
- Utilized Microsoft applications (Excel, Word, Outlook) and advanced security software for reporting and operational efficiency
Security Rover
Wilson Security
01.2015 - 01.2016
- Coordinated with local law enforcement during investigations, providing valuable information related to on-site incidents.
- Conducted thorough investigations into reported incidents, gathering evidence and documenting findings for further action.
- Supported event planning efforts by advising on appropriate security measures and staffing requirements.
- Participated in ongoing training sessions to maintain up-to-date knowledge on industry best practices and relevant regulations.
Education
Certificate IV - Training and Assessment
ACG Institute
01.2023
Certificate IV - Security & Risk Management
OPEC Institute
01.2022
Diploma - Security & Risk Management
OPEC Institute
01.2022
Diploma - Property Service (Asset and Facility Management)
FMEDGE
01.2018
CERTIFICATE II - SECURITY OPERATION
PRESTIGE TRAINING ACADEMY
Bankstown, NSW05.2015
CERTIFICATE I - CONSTRUCTION
EXPRESS ONLINE TRAINING
05.2015
Certificate II - Security Operation
AUST WIDE INSTITUTE OF TRAINING
Melbourne, Victoria12.2013
Advanced Diploma - Accounting
Chisholm TAFE
Dandenong, VIC12.2007
Diploma - Accounting
Chisholm TAFE
Dandenong, VIC06.2006
Certificate III - Accounting Financial Services (Accounts Clerical)
Chisholm TAFE
Dandenong, VIC06.2005
Skills
- Microsoft Exchange Email
- MS Word, Excel & Power Point
- Internet Services
- Access control
- CCTV systems
- Customer Service
- Problem-solving skills
- Presentation skills
- Stakeholder Management
- Professionalism
Timeline
Head Of Physical Security
Grosvenor Place
01.2016 - Current
Control Room Operator
SNP Security
12.2015 - 08.2017
Security Rover
Wilson Security
01.2015 - 01.2016
Diploma - Security & Risk Management
OPEC Institute
Diploma - Property Service (Asset and Facility Management)
FMEDGE
CERTIFICATE II - SECURITY OPERATION
PRESTIGE TRAINING ACADEMY
CERTIFICATE I - CONSTRUCTION
EXPRESS ONLINE TRAINING
Certificate II - Security Operation
AUST WIDE INSTITUTE OF TRAINING
Advanced Diploma - Accounting
Chisholm TAFE
Diploma - Accounting
Chisholm TAFE
Certificate III - Accounting Financial Services (Accounts Clerical)
Chisholm TAFE
Certificate IV - Training and Assessment
ACG Institute
Certificate IV - Security & Risk Management
OPEC Institute
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