Faisal Haidari
Geelong,VIC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
BUTTER CRUST
Geelong, VIC
02.2024 - 10.2024
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Assisted guests with making food and beverage selections.
- Greeted customers, provided menus and answered questions about menu items.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Resolved customer complaints in a polite manner according to company policy.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Customer Service Cashier
Domino's
Geelong, VIC
03.2022 - 07.2022
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Collected credit card and cash payments to complete transactions for customer orders.
- Informed customers of in-store promotions or pricing specials.
- Maintained work area and kept cash drawer organized.
- Offered customers carry-out service at completion of transaction.
Education
High School Diploma -
NORTH GEELONG SECONDARY COLLOGE
Geelong, VICSkills
- Personal hygiene
- Customer loyalty programs
- Food hygiene
- Soft drink service
- Food service promotion
- Food station setup
- Item promotion
- Meal recommendations
- Daily specials memorization
- Table setting arrangements
- Check payment processing
- Hospitality and accommodation
- Positive and professional
Timeline
Restaurant Waiter
BUTTER CRUST
02.2024 - 10.2024
Customer Service Cashier
Domino's
03.2022 - 07.2022
High School Diploma -
NORTH GEELONG SECONDARY COLLOGE